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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Mister Ben Dekruyter made us feel welcome and communicated every step in our Tacoma repair. Thanks, we will see you again!
Business response:
Thank you for taking the time to post this review. We are glad to hear that Ben DeKruyter made you feel welcome. Our team works very hard to ensure that each guest feels comfortable and satisfied with their visit. Regards, Toyota of Grand Rapids
Quick and easy service Routine oil change and tire rotation. Joe Vandyke keeps things moving! In and out before I had time to finish the magazine I picked up in the waiting area!
Business response:
Thank you for your time and feedback. We are pleased to hear that Joe VanDyke was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues. Regards, Toyota of Grand Rapids
Dakota Nick Snyder was great. He made the buying process easy and time efficient. I told him what I wanted and he delivered.
Business response:
We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Nick Snyder took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future. Sincerely, Toyota of Grand Rapids
Ron Jone - Service Department I always ask for Ron Jones for my service needs. He has been my service rep at Toyota as well as at Todd Wendel for may years and has always treated me fairly and honestly and I appreciate his knowledge and judgement
Business response:
Jim, thank you for the great review of our dealership. We are so pleased to hear that your experiences with Ron Jones over the years have been wonderful. We look forward to seeing you again when your car is ready for its next service! Sincerely, Toyota of Grand Rapids
Amazing service No matter if you going there to buy or have service the experience fantastic. Ben in the service dept is amazing, he works his tail off to take care of you. I've never regretted my purchase of Toyota or having my service work done there.
Business response:
Thank you for your great 5-star review. We are very pleased to know that you are happy with your experiences here with Ben DeKruyter and your sales experiences also. We hope to serve any of your automotive needs in the future. Regards, Toyota of Grand Rapids
Satisfied Customer! Bruce Diamond did a great job checking me in for repair work and explaining what needed to be done. I was so glad that they are open late some evenings since I arrived late afternoon. I needed front and rear brake work. They had all the parts necessary for the repair and finished just at closing time. Very efficient!
Business response:
Thank you for taking the time to write this review about your great experience with Bruce Diamond. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call! Sincerely, Toyota of Grand Rapids
Service Bruce Diamond was great! Everything was explained and as quick as could be. It would be nice to have some private lounge/offices for people who need to make business calls while they wait. Kid area could be 1/2 the size and allow for a few offices.
Business response:
Thank you for your time and feedback, and we take your ideas into consideration. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with Bruce Diamond! Please let us know if we can help you again in the future. Regards, Toyota of Grand Rapids
Great Experience! Thanks sot Tara Helmer for making our buying our first Toyota from Grand Rapids Toyota so pleasurable! We are looking forward to our new car!! Thanks so much.
Business response:
Ellen, congratulations on the purchase of your first Toyota and welcome to the Toyota of Grand Rapids family! We are honored you chose our dealership for this experience. Tara Helmer will be thrilled to hear how happy you were with the sales process. We look forward to the opportunity to serve you again. Enjoy showing off your new car! Regards, Toyota of Grand Rapids
Great service Had my Sienna in to check on needed repairs. Brad DeMott checked me and and was very patient with my long list of things I gave him to be checked. He was polite and professional. When everything was finished Vern Hall went over all the fixes they found and options. He was super personable, gave me the good, bad and ugly and I did not feel pressured in any way. I really felt like he was looking out for my best interest. Very happy with my experience...and they have Starbucks coffee in their waiting area!
Business response:
Erin, we would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We are also pleased to hear that Vern Hall and Brad Demott were able to give you a great service expirience, and we look forward to seeing you in the future. Regards, Toyota of Grand Rapids
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,760 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is closed now. It will open tomorrow at 9:00 a.m.