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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Bought a used auto at Toyota of Grand Rapids We recently purchased a used Honda CR-V from Toyota of Grand Rapids. Joseph Booher is the sales person that gave us exceptional customer service. He was respectful, courteous and professional throughout the entire process. Joseph worked with Cris Hammond in regards to finding us the best establishment to get our car financed through. Cris worked out the loan information and we were very pleased with the loan, especially with the low interest he was able to get for us. Cris took hi... read more
Business response:
Judy, thank you for taking time to write a review!! We appreciate the feedback and are glad to hear that Joseph Booher gave such exceptional customer service! We look forward to seeing you again on your next visit! Regards, Toyota of Grand Rapids.
Vern hall service rep Excellent service as always and super helpful and I try to work with him And Ben,
Business response:
Bill, thank you for taking time to write a review for us! We are glad to hear that Vern and Ben are so helpful! We truly appreciate that you keep coming back and entrusting us with your service needs. We look forward to seeing you again on your next visit! Regards, Toyota of Grand Rapids.
Great Follow up on a repair to my Camry! Service Advisor, Ben DeKruyter did a great job following up on an issue in the service department! Toyota of Grand Rapids does a great job, from Sales to the Service Department.
Business response:
Ron, thank you for taking time to review our dealership! We are glad to hear that Ben did such a great job in our service department. We truly appreciate that you keep coming back and entrusting us with your service needs. We look forward to seeing you again on your next visit! Regards, Toyota of Grand Rapids.
Toyota of Grand Rapids Very Helpful and a pleasure to deal with. The climate to buy a new car was very friendly and no pressure. Our sales rep Tara Helmer was very knodwledgeable and always kept us informed of where we were in the process and what we could expect. No surprises or hassels. The rest of the sales staff was very helpful even though they were not directly involved with the process. I would buy every car from them if I have the resources.
Business response:
Ralph, thank you for the 5-star review. We are very pleased to hear that Tara Helmer was able to provide you with a hassle-free sales experience. Enjoy your new car. Regards, Toyota of Grand Rapids
Earl customer I had my Rav in for service, and everything went very well. I met with Bruce Diamond and he showed me a few repairs I might need, but I decided not to do them at this time. He was very nice about it and did not put any pressure on me to do the repairs.
Business response:
Earl, thank you for taking time to write a review for Bruce!! We are glad to hear he was very nice and you felt no pressure from him to do repairs. We truly appreciate that you keep coming back and entrusting us with your service needs. We look forward to seeing you again on your next visit! Regards, Toyota of Grand Rapids.
Oil Change My experiences at the dealership have always been favorable. I was especially happy to discover the Quiet Guest Room with complimentary computers for my use while waiting for my oil change.
Business response:
Mona, thank you for taking the time to write a review about your service experiences here! We appreciate the feed back and you trusting us with your service needs! We look forward to seeing you again on your next visit! Regards, Toyota of Grand Rapids.
Great Service every time Ben Dekruyter Was able to assist and schedule my 2010 Toyota Tundra for its oil change. I've always been treated well there and their lobby is the best.
Business response:
Tom, thank you for taking time to write a review for Ben!! We appreciate the feedback and are glad to hear that you're always treated well when you're here! We truly appreciate that you keep coming back and entrusting us with your service needs. We look forward to seeing you again on your next visit! Regards, Toyota of Grand Rapids.
Excellent service Vern Hall did a excellent job in suggesting the most important service items that should be done in the time l had available and then getting them done in that time frame.
Business response:
Richard, thank for taking time to review Toyota of Grand Rapids! We are glad to hear that Vern did so well with your repairs and suggestions! We truly appreciate that you keep coming back and entrusting us with your service needs. We look forward to seeing you again on your next visit! Regards, Toyota of Grand Rapids.
Grand Rapids Toyota When I moved here from New Hampshire two years ago I was looking for a Dealership to service my Avalon. I must say that I have been more than pleased with the quality of the service as well as the assistance I receive from the Service advisors at Toyota of Grand Rapids. During my last two visits I was assisted by Ron Jones who identified significant issues with the car, recommended repairs, and provided estimates. The staff here are friendly which also contributes to the warm atmosphere of the facility.
Business response:
Bill, thank you for taking time to write a review for us! We are so happy to hear that you are pleased with the quality of the service and the assistance you receive from the service staff and Ron!! We look forward to seeing you again on your next visit! Regards, Toyota of Grand Rapids.
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,760 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is closed now. It will open tomorrow at 9:00 a.m.