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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Service & Repair experience in Toyota, Grand Rapid I wanted to commend Mr. Ben Dekruyter for his excellent service each time I brought my car in for service. I can always count on Ben's expert advice and for making sure I take good care of my car. He is trustworthy, reliable and is a great asset to Toyota, Grand Rapids. I am confident in how he treats each customer, and I can drive safe knowing my car has been repaired by you guys!
Business response:
Thank you for sharing this kind review with us. We appreciate your loyalty. We are pleased to hear about great expirience with Ben, and we look forward to the opportunity to continue serving you! Regards, Toyota of Grand Rapids
Ben Dekruyker, Service Advisor Ben worked hard to help me get the repair done. He got me right in and through the repair process on a timely fashion.
Business response:
Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues. Toyota of Grand Rapids
Bruce Diamond-Toyota of Grand Rapids, michigan Bruce Diamond is always very helpful, patient, and kind. He seems very professional and seems to enjoy his job.
Business response:
Thank you for sharing this review with us. Bruce Diamond and the rest of our service crew are always striving to be very helpful and patient. We are glad to hear that you experienced and appreciated his help. Regards, Toyota of Grand Rapids
Mrs. Meredith Ron Jones was helpful during this visit on my RAV4, September 29, 2016.
Business response:
Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Ron Jones. We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, Toyota of Grand Rapids
Awesome experience Mike and Chris were awesome to work with. This is the second car that we have purchased from Mike and we enjoyed both experiences. There are so many options to choose from in dealerships and in brands, for us it is Toyota of Grand Rapids! See you both for our next car purchase.
Business response:
Thank you for your very kind review and loyalty to Toyota of Grand Rapids. We are delighted to hear that your experiences with Mike and Chris have been so exceptional! When the time comes for service, give our service team a call. You will not be disappointed! Sincerely, Toyota of Grand Rapids
Thanks Ron Jones! Routine maintenance resulted in a coolant leak in my car. Ron Jones was very helpful in making sure the problem taken care ASAP. Thank you! Because of the Great Customer Service I will return for future maintenance work.
Business response:
Thank you for taking the time to share your experience with us. We are pleased to know that Ron Jones and the rest of our service team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality. We look forward to servicing your car in the future. Regards, Toyota of Grand Rapids
Great service by Joe VanDyke! Joe VanDyke was excellent! He was very knowledgeable and went the extra mile to resolve my issue.
Business response:
Thanks for the 5-star rating, Beryl! We're so glad you had such a pleasant experience with Joe, and that he was so helpful and informative. It's great to know that he was able to efficiently diagnose and repair your vehicle, and we hope to work with you again in the future! Regards, Toyota of Grand Rapids
Excellent service Thank you again Chris Hammond for the great service done on time. You are the best. Cori Craciunescu Lean Manager Autocam GRR
Business response:
Thank you for your review. We are pleased to hear that your vehicle service experience with Chris was so positive. We look forward to seeing you again when it is time for your next service. Sincerely, Toyota of Grand Rapids
Steve Gilman Bruce diamond took care of me. Bruce is always very prompt and very courteous. Does a great job making me aware of the other things I should be thinking about regarding my vehicle and repairs, he gets me in and out expediently and accurately, I appreciate Bruce and his the service every time I come in
Business response:
Thank you for your time and feedback. We are pleased to hear that Bruce was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues. Regards, Toyota of Grand Rapids
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,767 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is closed now. It will open at 9:00 a.m.