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Toyota of Grand Rapids

4.9

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.96,767 reviews
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BJ's profile image
8 years ago

Buying our 2016 Prius Our salesman, Paul Gruber, was a great guy with whom to work. He was knowledgeable and could answer all of our question because he really knows his product. He was prompt in answering our calls and just really easy with whom to work. There was never any pressure put upon us. We appreciated that! We would highly recommend Toyota of Grand Rapids. 

Business response:

Hello BJ, congratulations on your new vehicle! Paul Gruber is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new 2016 Prius! Regards, Toyota of Grand Rapids 

Rick K's profile image
8 years ago

Why didn't I buy a car from this place years ago? I have never had such a wonderful experience with a dealership. Bruce Diamond was with the vehicle and what needed to be done for it's 10K check up the whole while. From a pleasant check in to called in the quiet room it was all good. Thanks for making this experience an absolute pleasure. 

Business response:

On behalf of everyone here at Toyota of Grand Rapids, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Bruce Diamond was such a great help. We look forward to serving you in the future. Regards, Toyota of Grand Rapids 

KS Harton's profile image
KS Harton 
8 years ago

Awesome service visit The gentlemen in the service area are always so nice. Bruce Diamond assisted me this visit. I went for a scheduled oil change and was in and out in no time. I bought my 2010 Corolla there September 2009. Best car ever. 

Business response:

Hello KS. We appreciate you taking the time to write this 5 star review. We are pleased to hear that Bruce was able to give you a timely service experience on your 2010 Toyota Corolla. We look forward to serving your automotive needs in the future. Regards, Toyota of Grand Rapids. 

Jared B.'s profile image
Jared B. 
8 years ago

Buying my first usecd car at Toyota of GrandRapids I would like to congratulate Nick Synder on a well executed used car sale to my wife and I. We looked at vehicles from Philadelphia to Ohio and ended up back here, local. You can't believe a word the other dealers tell you, so you travel that far to look at junk. Before I flew out to Philly to look at vehicle #3 I had spoken with Nick and he said just come on in and take this one for a ride, I thought I could find a better deal. So after searching the nation my bride and I h... read more

Business response:

Thank you for taking the time to share your feedback, Jared! We're happy to hear that Nick was so helpful and accommodating, and made you feel at ease throughout your whole experience with us. It's wonderful to know that he helped you find a great car ant the right price. We appreciate your business and hope you're enjoying your new vehicle! Regards, Toyota of Grand Rapids 

Maria Cooper's profile image
Maria Cooper 
8 years ago

Good Service Bruce Diamond did an excellent job. Was very courteous. 

Business response:

Thanks Maria! We're so glad that Bruce made your service experience so pleasant, and that you were well accommodated. We appreciate your business and hope to work with you again in the future! Regards, Toyota of Grand Rapids 

Mark Gipson's profile image
Mark Gipson 
8 years ago

Salesman Frank Turner is fair & honest Frank Turner handled our used car purchase. It was a pleasure to meet him and work with him. He was straight-forward with us and treated us professionally and with genuine dignity. 

Business response:

Thanks Mark! We're happy to hear that Frank was so helpful and attentive, and made sure that you had all of your needs and expectations met. We appreciate your business and hope to work with you again in the future. Regards, Toyota of Grand Rapids 

Aly's profile image
8 years ago

Dealership makes it easy and no hassles. Shopping and buying process so easy and no pressure. Service department same. No one needs more stress in life and this company helps make it simple. 

Business response:

Thanks for the 5-star rating, Aly! We're so glad that you have had such pleasant experiences with us, and that you always feel well accommodated, both while purchasing your vehicle and having it serviced. We appreciate your business and look forward to working with you again in the future. Regards, Toyota of Grand Rapids 

Holly's profile image
8 years ago

Paul Gruber at 28th St Toyota! I am leasing a Scion from Toyota. Paul is super helpful and will get you the best deal. He is really helpful even after the sale!! Awesome car and best price hands down 

Business response:

Thanks for the great feedback, Holly! We're pleased to hear that Paul was so helpful and attentive, and made sure you got a great deal on your new car. We appreciate your business and look forward to working with you again in the future. Regards, Toyota of Grand Rapids 

Deb's profile image
8 years ago

Long time Toyota owner Bruce and Ron were super helpful as usual when I brought my Yaris in for its checkup. The entire service department is friendly, dependable and does quality work. I would not go any where else! 

Business response:

Thanks for the 5-star rating, Deb! We're glad that Bruce and Ron have been so helpful and attentive to you, and continue to make sure your service experiences are pleasant and efficient. We appreciate your business and look forward to working with you again in the future! Regards, Toyota of Grand Rapids 

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.9 star rating with 6,767 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is closed now. It will open at 9:00 a.m.