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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Ben Dekruyter, always professional and helpful Arrived for the 150,000 mile oil change, Ben Dekruyter review the list of services my 2005 Prius should also have at this point. We chose some of the items and will do the rest at the next oil change. Ben later came in the waiting area and told me my springs were broken. We discussed the cost and timing of replacing them. So he is ordering the springs and I'm hoping my a schedule will lighten up a little to get this repaired. Ben also informed me about how I can drop off my car ... read more
Business response:
Diana, thank you for taking the time to share your experience. We are pleased to know that Ben DeKruyter has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. Regards, Toyota of Grand Rapids
Ron Jones @ Grand Rapids Toyota Ron Jones was a great help in servicing and answering all my questions about the servicing my 2014 Toyota Highlander. Ron is an excellent example of the knowledgeable professional service that I have always experience in my 17 years as a Toyota of Grand Rapids customer. Thanks Ron for maintaining the excellence in service I have come experience. Bruce Boutet
Business response:
Thank you for your glowing review! We are so proud that we are able to continue offering you exceptional service after 17 years! As you know, we strive to offer our customers exceptional service both before and after the sale. Wonderful employees like Ron Jones make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Thank you for your loyalty! Regards, Toyota of Grand Rapids
Ron Jones Service Rep. Ron Jones met me at the door and took care of everything from there. This was my first experience with the Service Dept. As a customer you are treated as number one.
Business response:
Thank you for your time and feedback about your experience with Ron Jones. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with us on your first visit! Please let us know if we can help you again in the future. Regards, Toyota of Grand Rapids
Toyota of Grand Rapids Service Always appreciate the good service and feedback I receive from Bruce Diamond when I bring my RAV-4 in for inspections!
Business response:
Thank you for taking the time to share your experience. We are pleased to know that Bruce Diamond has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. Regards, Toyota of Grand Rapids
Ben Dekruyter is the client services person I was very pleased with all the service and courteous manner that I was given at Toyota on my recent visit for repairs on my Toyota Corolla vehicle. Ben Dekruyter was my client services person. Regards
Business response:
Sharon, thank you for taking the time to share your experience with Ben DeKruyter. We are pleased to know that he has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. Regards, Toyota of Grand Rapids
Service of our Toyota RAV at Toyota Grand Rapids I would like to thank Bruce Diamond and Team for the excellent service that we received at Toyota of Grand Rapids recently. The Staff was friendly and very courteous and professional. That is why we drive from Mason, MI.
Business response:
Thank you for your time and feedback about your service experience with Bruce Diamond. We are always pleased to hear from our loyal customers! We look forward to seeing you again for another great service experience! In the meantime, please let us know if there is anything we can do for you. Sincerely, Toyota of Grand Rapids
New Prius Owner Great car! Looking forward to years of driving while saving on the environment!
Business response:
Congratulations on your new car. Thank you for choosing Toyota of Grand Rapids and we hope to serve you in the future. Regards,Toyota of Grand Rapids
I leased a Scion and the process was fun. Michael Liggins was great, as were all the other employees at Toyota of Grand Rapids.
Business response:
Thank you for taking the time to share your experience with Michael Liggins and the rest of our sales staff. Please let us know if we can assist you with your future vehicle needs. We are happy to help! Regards, Toyota of Grand Rapids
car purchase We found Nick Snyder to be responsive, accommodating and professional and made our purchase an enjoyable experience
Business response:
Thank you for the great review. We are pleased to hear that you were happy with your experience with Nick Snyder. We hope to help you in the future with any of your car needs. Regards, Toyota of Grand Rapids
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,760 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is closed now. It will open tomorrow at 9:00 a.m.