This profile has been claimed by the business owner or representative.
Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Ask for Tara Helmer I would highly recommend Tara Helmer to any person looking to purchase a vehicle (new or used). Tara is a person who will work with you to find what's best for you in both vehicle and budget. I made sure to stay with the Toyota of Grand Rapids family simply because of her.
Business response:
Thanks for the 5-star rating, Steve! We're so glad that you have had such pleasant experiences with Tara, and that she has made sure that you always get a great deal on the car that is right for you. We appreciate your recommendation and look forward to working with you again in the future. Regards, Toyota of Grand Rapids
Service Purchased several vehicles and have them all serviced at this location. Service department has especially been helpful and professional. Bruce Diamond has helped me on several occasions and has been outstanding. Will continue to buy and service vehicles here.
Business response:
Thanks Matt! We're happy to hear that you have had such excellent experiences with us, and that Bruce has been so helpful and attentive each time you've worked with him. It's wonderful to know that you feel so confident in the services that we offer, and we appreciate your business! We look forward to working with you again in the future. Regards, Toyota of Grand Rapids
Toyota Tacoma service with Ron Jones Excellent service, great explanation of work required and results, such as tire and brake pads current condition. Work completion quicker than estimated. Extremely pleased with Ron Jones' pleasantness and thoroughness.
Business response:
Thanks for the great feedback, Jim! We're happy to hear that you were so well accommodated by Ron, and that he made sure your car was quickly and efficiently taken care of. We appreciate your business and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Know the customers Salesman was okay, but the service was over the top of expectations. Vern Hall understands the needs of the customers very well.
Business response:
Thanks for the feedback! We're glad Vern made you feel so well accommodated, and made sure all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Regards, Toyota of Grand Rapids
Great Service Ben Dekruyter in the service department was great, and took the time to explain all of the options to us.
Business response:
Thanks Pete! We're glad Ben made your experience so pleasant, and we appreciate your business! We look forward to working with you again in the future. Regards, Toyota of Grand Rapids
Best Service Department In The Area Top notch service, as always, from Ben DeKruyter at Toyota of Grand Rapids. I have taken my car in for scheduled maintenance every 6 months, for 4 years, and have never left feeling pushed into something I don't need. The service and the facilities blow everywhere else out of the water. I live a half mile from Kool, but will gladly drive the extra few miles to get work done at Toyota of Grand Rapids.
Business response:
Thanks for the wonderful feedback, NC! We're so glad to hear that Ben has made your experiences so pleasant, and makes sure that you and your vehicle are well taken care of each time. It's wonderful to know that he makes you feel so confident in the work that is done on your vehicle! We appreciate your business and look forward to working with you again in the future. Regards, Toyota of Grand Rapids
34000 miles Service on my Sienna Van 1911 Very pleased and satisfied with the service. Ben Dekryuter was very helpful and personable . He did a great job
Business response:
Thanks for the 5-star rating, Virendra! We're so pleased to hear that Ben has made sure that your vehicle stays in such great shape, and we appreciate your business! We look forward to seeing you again in the future. Regards, Toyota of Grand Rapids
Great Customer Service Since purchasing my 2013 FJ Cruiser I have worked with Ben Dekruyter at Toyota Scion Grand Rapids, MI. Always a pleasant no-pressure experience. Ben is both respectful and responsive. I have built up a trust in this dealership based upon my interactions with Ben. Do yourself a favor and ask for Ben when you call in to schedule service.
Business response:
Thanks Janine! We're so pleased to hear that Ben has made your experiences so pleasant, and always makes you feel welcomed and at ease each time you come in. We appreciate your recommendation and look forward to working with you again in the future! Regards, Toyota of Grand Rapids
Service I took my car for service and found the facility and service excellent. I was attended by Vern Hall, who was very courteous and informative regarding my car. I strongly recommend this facility
Business response:
Thanks for the 5-star rating, sundhish! We're so glad that Vern was so helpful and informative, and made sure you had a great service experience. We appreciate your recommendation and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,767 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is closed now. It will open at 9:00 a.m.