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Toyota of Grand Rapids

4.6

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.68,224 reviews
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Carl Copp 
9 years ago

Excellent Service Ron Jones did an excellent job with our first maintenance service on our new Prius. He got me right in, modified the service plan to include an oil change, and got it all done in less than an hour. 

Joe's profile image
9 years ago

Simply awesome Sean Bier-Hobbs wrote me up and saw me through every step of the way. This is a fabulous dealership. Spotless, lively, professional and dedicated to excellence. Sean fits each of those adjectives too. 

Sandra Jones's profile image
Sandra Jones 
9 years ago

Review for Ben Dekruyter Ben was not initially available when I came in with my TC for service last Fri. One of the other service tech's Shawn, was quick to get my information so I was not inconvenienced. He did advise me when my vehicle was ready, Ben would give me the summary regarding the condition of my car. Ben (and the service team in general)always make me feel like a friend, not just a customer. We shared some personal pleasantries initially and then got down to the mechanics. We talked about some cosmetic concerns I... read more

JohnD's profile image
9 years ago

Great Service on my 2012 Prius Our Service Advisor, Brad Demott, did a great job with my 100,000 mile service. 

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Chandra 
9 years ago

Great job Last time I have gone there for repair service, Vern hall assisted me, perfect job 

Denny's profile image
9 years ago

Seecice Vern Hall was most helpful in scheduling appointment at my convenience. He also pointed out other service considerations based on Toyota recommended schedules. He has done this in the past and it has paid off in avoidance of mechanical breakdowns 

CarloD's profile image
9 years ago

Ron Jones is awesome Ron Jones is the man to go to for repairs. Honest and extremely helpful every step of the way 

Regina Trann's profile image
Regina Trann 
9 years ago

Service completed Sean Bier-Hobbs and Rob Blanchard completed all necessary service and recall issues required. All was completed in the time promised. Awesome gentlemen! Thanks bunches, Regina 

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Camry for Life 
9 years ago

Great service I bought my Toyota Camry 2 years ago. The entire staff has been amazing. For my last service, Ben DeKruyter did a great job. I have enjoyed driving my Camry, and I will continue to use the service department at the dealership, because of the great customer service, ease of scheduling and quality work. 

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.6 star rating with 8,224 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is open now. It will close at 6:00 p.m.