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At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Bruce Diamond Bruce applied coupons to the cost of the repairs, making it far less than the quoted expense.
Business response:
Thanks Russ! We're glad Bruce was was so helpful and attentive, and we appreciate your business! We look forward to working with you again in the future. Regards, Toyota of Grand Rapids
442k miles and still counting!! Just hit 442k on my 2001 Toyota Sequoia!! Had another good experience on my recent service oil change!! All my service has been done at Toyota of Grand Rapids since my new car purchase I credit them and the quality Toyota product for the longevity of my truck!!
Business response:
Thanks for the great feedback, Thurman! It's so wonderful to hear that you have had such great experiences with us, and we appreciate the opportunity to keep your Sequoia in excellent shape for you. We appreciate your business and we look forward to working with you again in the future! Regards, Toyota of Grand Rapids
Toyota of Grand Rapids Service Review Vern Hall is my Service Advisor and as has always been the case he took great care of me. I highly recommend Vern and Toyota of Grand Rapids ! They will take great care of you !
Business response:
Thanks for the 5-star rating, Dennis! We're pleased to hear that Vern has made your service experiences so pleasant, and we appreciate your recommendation! We look forward to working with you again in the future. Regards, Toyota of Grand Rapids
Love my Prius I want to thank Tara Helmer for the great job she did for us when looking for our new Prius! She is friendly and down to earth, knowledgeable and willing to take the time to make sure our questions were answered, as well as finding the car and options that best suited our needs - well done!
Business response:
We're glad to hear that Tara made your car buying experience so pleasant, Sandy! It's wonderful to know that it was an accommodating, hassle-free process, and we hope to work with you again in the future. Regards, Toyota of Grand Rapids
Ron Jones at Toyota of Grand Rapids Ron Jones Rocks. Every time I go in for my basic service on my 2010 Rav4, Ron is helpful. He listens. He gives advice. And, the thing that he does that is highly appreciated is he gives you an estimate of how much time a job will take and if he cannot meet the estimated time, he will let you know. Of course, he always estimates it on time. He is thorough and he never will pressure you to do a service unless it is needed. That is also highly appreciated.
Business response:
Thanks Dan! We're happy to hear that you have had such pleasant experiences with Ron, and that he makes sure your RAV4 stays in great shape. It's wonderful to hear that he makes sure you're kept well informed, and that it's a smooth, efficient process each time. We appreciate your business and look forward to working with you again in the future. Regards, Toyota of Grand Rapids
Great job! I had a great experience as always. Vern Hall was very polite, kind and professional. Highly recommend!
Business response:
Thanks Marni! We're glad that you had such a great experience with Vern, and that he made sure you were so well accommodated. We appreciate your business and look forward to working with you again in the future! Regards, Toyota of Grand Rapids
Great work Bruce Diamond did an excellent job with my regular maintenance service on my Yaris, he's been helping me lately on my Toyota Yaris and i'm very happy to have an agent like Bruce
Business response:
Thanks Alban! We're pleased to hear that Bruce has been so helpful and attentive to you during your latest service visits, and has been able to keep your Yaris in great shape. We appreciate your business and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Al Luke, Sales rep/Lease Specialist @ Toyota of GR When we needed to replace of Toyota Venza we went to Al (Alfred S. Luke,) who had previously helped us to purchase our Venza. We went back to Al because he is a very knowledgeable salesperson of the different models "Toyota of Grand Rapids" carries. Al is very professional and dedicated to his clients, he helped us to make an informed decision when buying our 4Runner Limited Edition. Al patiently took the time to explain all the 4Runner?s features and showed us 4Runners in d... read more
Business response:
Thanks Keith! We're happy to hear that Al was so helpful and attentive, and made you feel welcomed and at ease throughout the process of purchasing your new 4Runner. It's wonderful to hear that he made sure you and your wife had all the time and information you needed to make a confident decision about your purchase! We appreciate your business and hope to work with you again in the future. Regards, Toyota of Grand Rapids
Great service ! Cris Hammond had done a great job Monday Aug 15, 2016, I went to Toyota of GR 28th st Grand Rapids. Mr. Vern Hall was helping me to ask Cris Hammod to clean my new Toyota Camry (trunk & door side) from the excess of anti rust coating few months ago. Cris did a great job, it looks clean ,shiny. Vern called me that the card was ready to pick up. Thank you Toyota ! Your service is Five star class, great & fast !
Business response:
Thanks for the 5-star rating! It's wonderful to know that Cris, Vern, and Tim were so helpful and attentive, and made sure you and your car were well taken care of. We appreciate your business and look forward to the opportunity to work with you again in the future! Regards, Toyota of Grand Rapids
Toyota of Grand Rapids has a 4.9 star rating with 6,767 reviews.
Toyota of Grand Rapids is closed now. It will open at 9:00 a.m.