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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Oil Change Great job overall Vern Hall! Very friendly to my niece and I!
Business response:
Thanks for the 5-star rating, MdRigs! We're happy to hear that Vern was so helpful and attentive, and made your experience pleasant and accommodating. We appreciate your business and hope to work with you again in the future. Regards, Toyota of Grand Rapids
Great experience & great car! I had an overall great experience here working with Frank Turner. He was knowledgeable and friendly, willing to show me a variety of vehicles and models until I found the one that best fit my needs. I would definitely recommend this dealership and Frank to a friend!
Business response:
Thanks for taking the time to share your feedback, Mdgordon! It's great to hear that you had such a pleasant car buying experience, and that Frank was so helpful and accommodating. We're glad he made sure you were well informed and aware of all of your options, and could help you make a confident decision about your purchase. We appreciate your business and look forward to the opportunity to work with you again in the future. Regards, Toyota of Grand Rapids
GREAT SERVICE Been having my Toyota serviced since 2002 at Toyota of grand Rapids. Sign in is timely and highly efficient in keeping your car up to date on service needed. Tech do good job on service and repair in timely manner and is right the first time. All service advisors are knowledgeable and helpful. Recently I have been helped by Bruce diamond. He has gone the extra mile in explaining problems and best way to correct them. In the past he has offered us his car because there were no loners available.
Business response:
Thanks for taking the time to share your feedback, Dennis! We're pleased to hear that you continue to have such pleasant experiences with us, and that Bruce was able to make your latest service visit just as excellent. It's wonderful to know that he was so thorough and informative, and made sure you were well aware of your vehicle's needs. We appreciate your business and look forward to seeing you on your next service visit. Regards, Toyota of Grand Rapids
Great Service! Thanks Ben Dekruyter, for your assistance. We are all set now and feel the care is very safe to drive.
Business response:
Thanks for the 5-star rating, M! We're so glad that Ben was so helpful and attentive, and was able to get your car back into great shape. We appreciate your business and hope to see you again next time your car is due for service! Regards, Toyota of Grand Rapids
Mr. Carl Pinard Bruce Diamond impresses me as a very efficient, knowledgeable service person, and above all honest. My repair and service resulted in a better performing vehicle. I couldn't ask for anything better.
Business response:
Thanks for the 5-star rating, Carl! We're so glad Bruce made your service experience so pleasant, and took such great care of your car. We appreciate your business and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Great service Thanks, Ron Jones and team, for your friendly and efficient service.
Business response:
Thanks A and S! We're glad Ron made you feel welcomed and at ease, and took great care of your car. We hope to work with you again in the future! Regards, Toyota of Grand Rapids
A Great Pre-Owned Vehicle! Tooling around town in my new-to-me Corolla = fun! Thanks Al Luke for helping me find this great car/great deal.
Business response:
We're so glad to hear that you had a great experience with Al! It's wonderful to know that he made you feel welcomed and at ease, and that you enjoyed the process. We appreciate your business and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Excellent service Ben Dekruyter is the best in the service department! He always keeps you informed, never recommends work that isnt needed and is super helpful. He's the main reason I go to Toyota for service - I know I can trust my car with him!
Business response:
Thanks for the great feedback, Caroline! It's great to hear that Ben has been so helpful and attentive, and keeps you well informed throughout each of your service experiences. We appreciate your business and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Ben is an excellent Service Advisor! Ben was efficient in getting my car serviced. I waited during my oil change and he was great during the process.
Business response:
Thanks Drean! We're happy to hear that Ben made your service experience so pleasant and efficient, and that it was a smooth, convenient process. We appreciate your business and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,767 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is closed now. It will open at 9:00 a.m.