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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Routine Service I was a few minutes early for a appointment but Brad Demott processed me in right away and pointed out where the waiting room, coffee, etc. were. The facility is very clean and all employees that I had contact with curtious and helpful.
Business response:
Thanks for the 5-star rating, Roger! We're pleased to hear that Brad was so helpful and attentive, and made sure you were well taken care of. We're glad you felt comfortable in our customer lounge, and that you felt at ease with everyone that you encountered. We appreciate your business and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Consistently great service with Ben Dykruter Ben Dekruyter is a real asset to the service department. He demonstrates an authentic interest in whatever issue prompted my coming in and remains patient with customer questions.
Business response:
Thanks for the 5-star rating, Johnathan! We're happy to hear that Ben was so helpful and attentive, and made your service experience so pleasant. It's wonderful to know that he keeps you well informed, and makes sure all of your questions and concerns are addressed! We appreciate your business and look forward to working with you again in the future. Regards, Toyota of Grand Rapids
Excellent dealership I purchased a new Sienna from this dealership. I got a great deal on the exact van I wanted. They even drove to Chicago to get it from another dealership. The sales staff was very organized, knowledgeable and courteous. I would definitely recommend this dealership to friends and family and will buy from them again.
Business response:
Thanks for the great feedback, Eric! We're so pleased to hear that you were well accommodated, and were able to get a great deal on the vehicle you were looking for. It's wonderful to hear that delivery went so smoothly, and we hope you're enjoying your new car! Regards, Toyota of Grand Rapids
Great service Bruce Diamond is awesome, he made sure I understood what was wrong with my car and the repairs it required. I will be requesting him from now on when I go back.
Business response:
Thanks Chloe! We're so pleased to hear that Bruce has made you feel so well informed about your vehicle's needs, and was able to get the issues resolved efficiently. We appreciate your business and look forward to working with you again in the future! Regards, Toyota of Grand Rapids
Everything right and more Everything was completed as agreed to. Rust proofed, and paint protection. Plus had it done early. I'm impressed.
Business response:
Thanks for the 5-star rating, Rick! We're happy to hear that you had such a pleasant experience with us, and that your car was well taken care of. We appreciate your business and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Toyota of GR is the best.!!! Great job Ben! Need a cookie maker but other than that. Our service is always awesome with Ben!
Business response:
Thanks for the 5-star rating, Shelly! We're happy to hear that Ben takes great care of you and your car, and we look forward to working with you again in the future! Regards, Toyota of Grand Rapids
Great Service As always, Bruce Diamond was very helpful. He explains the repairs and answers all questions honestly. Thank you, again, Bruce Diamond!
Business response:
Thanks Judith! We're glad to hear that you have had another excellent experience with Bruce, and that he always takes care to ensure that you are well informed about your vehicle's service needs. We appreciate your business and look forward to seeing you on your next service visit! Regards, Toyota of Grand Rapids
Great Service I brought my newly purchased vehicle in for its first service at this location and I was very impressed. Vern Hall was my advisor and he was very polite and respectful. The waiting room is very clean and pleasant. I'm very happy I chose this dealership in purchasing and will continue getting my vehicle serviced there for years to come.
Business response:
Thanks Gabe! It's wonderful to hear that Vern was so helpful and attentive, and made sure that you and your car were well taken care of during your recent service visit. We're glad that you felt welcomed and at ease while you waited, and that he made sure that it was an overall excellent experience! We appreciate your business and look forward to working with you again in the future. Regards, Toyota of Grand Rapids
Camry Vern Hall always does a good job taking care of my car.
Business response:
Thanks for the 5-star rating, Kathryn! We're happy to hear that Vern was so helpful and attentive, and made sure your experience was so pleasant. We appreciate your business and hope to work with you again in the future. Regards, Toyota of Grand Rapids
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,767 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is closed now. It will open at 9:00 a.m.