This profile has been claimed by the business owner or representative.
Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Great Service Representative Best Toyota Dealership in West Michigan. Bruce Diamond makes it all happen as a Service Writer and Maintenance Rep. His extensive knowledge of Toyota products makes it easy for a customers to explain his or her reason for a regular maintenance or an unscheduled maintenance visit. To Bruce and to all the maintenance Staff at the Dealership, Great job!
Business response:
Thanks for the great feedback, GB! We're glad to hear that you have been so well accommodated by Bruce, and that he always keeps you well informed and feeling at ease through each service experience. It's wonderful to know that you he keeps your car in great shape, and we look forward to working with you again in the future! Regards, Toyota of Grand Rapids
Very Satisfied Customer I had very personal attention from start to finished sale. Darren Harrold walked me through the process and advised me what to do to be able to hold "our" Camry. Upon test drive, he answered all our questions and we went forward to completion of the sale. I'm very pleased with the Camry and Toyota of Grand Rapids. I look forward to future business with them.
Business response:
Thanks for the great feedback, Rick. We're happy to hear that Darren was so helpful and attentive, and that he made your car buying experience as pleasant and accommodating as possible. It's wonderful to know that all of your questions and concerns were addressed, and that you're enjoying your new Camry! We appreciate your business and hope to work with you again in the future. Regards, Toyota of Grand Rapids
Mister Bruce Diamond was very helpful with the service required for my 2009 Toyota Venza. I have always received exceptional help and support from Bruce Diamond at Toyota of Grand Rapids.
Business response:
Thanks for the 5-star rating, Manuel! We're glad to hear that Bruce was so helpful and attentive, and made your service experience as pleasant as possible. We appreciate your business and look forward to seeing you on your next service visit! Regards, Toyota of Grand Rapids
Satisfied Ron Jones worked with me until my issue was completed. He was very respectful of my time and I'm very pleased now that the repair is complete.
Business response:
Thanks for the 5-star rating, Linda! It's great to hear that Ron was so thorough and accommodating, and made sure your car was well taken care of. We appreciate your business and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Service My 03 highlander was overdue for service. Vern Hall took care of me and made sure my experience at Grand Rapids Toyota was as pleasant as possible. My wife and I have purchased 3 vehicles from here.
Business response:
Thanks Joseph! We're happy to hear that you were so well accommodated by Vern, and that he made sure your Highlander was thoroughly taken care of during your latest service visit. We're glad that you felt well accommodated, and we hope to work with you again in the future. Regards, Toyota of Grand Rapids
Sienna Service Bruce Diamond was very helpful in identifying service issues with my [06 Sienna. He worked with me to make the necessary repairs and was able to help me in deciding how to address current service needs as well as ones to be aware of for the future. I have always received exceptional help and support from Toyota of Grand Rapids.
Business response:
Thanks for the great feedback, Wes! We're glad to hear that Bruce was so helpful and informative, and was able to quickly and efficiently diagnose and repair your vehicle. We're glad you felt so confident in the work that he performed on your vehicle and we hope to work with you again in the future! Regards, Toyota of Grand Rapids
Excellent car buying experience Tara Helmer was a joy to work with. When I first met with her, she was friendly and informative. When I was finally ready to actually buy a car, I emailed to a few dealerships in the area, and Tara was the only one who answered with the information I actually requested. She's been great to work with!
Business response:
Thanks for the great feedback, Rebecca! We're happy to hear that you were well accommodated by Tara, and that she was able to make sure that you were well informed throughout the process of purchasing your new vehicle. We appreciate your business and hope to work with you again in the future! regards, Toyota of Grand Rapids
Service Service is top notch so is Ron Jones, they make your service experience great.
Business response:
Thanks for the 5-star rating, Tiffany! We're glad to hear that you had such a pleasant experience, and that Ron made sure your vehicle was well taken care of. We appreciate your business and hope to work with you again in the future. Regards, Toyota of Grand Rapids
Maintenance check Ben Dekruyter did an excellent job taking care of me.
Business response:
We're glad to hear you had such a pleasant experience with Ben, Joan! We appreciate your business and hope to work with you again in the future. Regards, Toyota of Grand Rapids
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,767 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is closed now. It will open at 9:00 a.m.