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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Ben DeKryger I was very happy with the service I received at this dealership working with the service specialist Ben DeKryger. The service received this year was excellent.
Business response:
Thanks Peter! We're happy to hear that you had such a great experience, and that Ben made sure your car was well taken care of. We look forward to working with you again in the future! Regards, Toyota of Grand Rapids
LOVE MY NEW TOYOTA CAMRY I recently purchased a 2016 Camry XSE V6. The customer service was low pressure and I was able to test drive and purchase the car the same day. Paul Gruber assisted me and was a very nice man and helpful. I highly recommend their website to search for new cars. I was able to find a Camry that had all the features I was looking for except auto-start. They took care of this the next day. I was even able to locate the color I wanted. This is the 2nd Toyota I have purchased from them and plan on buying m... read more
Business response:
Thanks for the great feedback! We're so happy to hear that you had such a pleasant experience with Paul, and that he was so helpful and attentive throughout the process. It's wonderful to know that he made sure you were well informed about your Camry, and made sure all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Regards, Toyota of Grand Rapids
Great service Bruce Diamond did a great job in taking care of my car for its oil change.
Business response:
Thanks for the 5-star rating, Bev! We're so glad to hear that Bruce was so helpful and attentive, and made sure that your car was well taken care of. We appreciate your business and hope to work with you again in the future. Regards, Toyota of Grand Rapids
Fast & flexible service Although I was delayed 45 minutes in arriving for my appointment, the service staff was able to accommodate me. They performed the 10K maintenance work quickly & efficiently. We've been using this dealership for a decade, for sales & service, and we've never been disappointed in their friendliness, dependability, &customer service.
Business response:
Thanks Roger! We're so glad we were able to get your car in quickly, and accommodate your service needs in an efficient manner. It's wonderful to know that you had such a pleasant experience, and we hope to continue assisting you in the future! Regards, Toyota of Grand Rapids
Great service, as always My most recent appointment at Toyota Scion of Grand Rapids was once again an excellent experience. Good service, convenience, comfortable waiting area! Worked with Bruce Diamond who is the best! Answers all questions honestly, sets up convenient appointments and always goes the extra mile. Thank you!
Business response:
Thanks Judith! We're happy to hear that Bruce was so helpful and attentive, and made your latest service experience so pleasant. It's wonderful to know that all of your questions and concerns were addressed, and that you felt well accommodated! We appreciate your business and hope to work with you again in the future. Regards, Toyota of Grand Rapids
Service visit I returned to Toyota of Grand Rapids to have paint sealant applied and have the Prius undercoated. I made the appointment with Joe VanDyke when we purchased the Prius and returned this past Monday to have the services performed. The job took less time than expected which was a pleasant surprise and Joe called to let me know we could pick up the car as soon as it was finished. The Prius was returned to us in very clean condition with plastic floor mats to protect our floors. So far we are very pleased with our p... read more
Business response:
Thanks Rick and Sue! We're happy to hear that you had a great experience getting your car serviced, and that everything was handled quickly and efficiently. It's wonderful to know that you got your car back in great shape, and that it was an overall pleasant process! We appreciate your business and hope to work with you again in the future. Regards, Toyota of Grand Rapids
Making a happy customer I had been watching the internet for a very specific used sports car for about a week. I found one and it was sold while I was making my mind up. Then within a couple days the same kind of car with all of the same details that I wanted appeared on the website with pictures not available yet. I returned a note saying that I might have some interest but had to see pictures before driving 400 miles to see the car. The next day on Sunday, his day off, Darren Harrold called and offered to help. I asked abo... read more
Business response:
Thanks for taking the time to share your feedback, Jon. We're glad to hear that Darren was so helpful and attentive, and made sure that your long trip out to our dealership was worth while. It's wonderful to know that his expertise and attention to detail were so helpful in your decision making process, and that the experience was so pleasant overall! We appreciate your business and hope you're enjoying your new car. Regards, Toyota of Grand Rapids
Great Service & Fine Facilities I think a lot of Bruce Diamond. He is friendly , knowledgeable, and does not pressure you into getting a certain repair done. I ask for him every time I make my appointment. I have been coming to Toyota of Grand Rapids since August 2, 2007.
Business response:
Thanks for the 5-star rating, JWV! We're glad to hear that Bruce continues to be so helpful and attentive, and makes each of your service experiences an efficient and accommodating experience. We appreciate your business and look forward to seeing you on your next service visit! Regards, Toyota of Grand Rapids
Toyota care service Techs I am overall pleased with the friendly service provided by the Reps at toyota. Ben Dekruyter who was my service tech was very polite, friendly and reassuring on my concerns with my brakes.
Business response:
Thanks for the 5-star rating, Samantha! We're happy to hear that you have had a great experience with Ben, and that he made you feel so confident in the work that was done on your vehicle. We appreciate your business and hope to work with you again in the future! Regards, Toyota of Grand Rapids
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,767 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is open now. It will close at 8:00 p.m.