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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
my Prius service Ben Dekruyter Was my service rep. He was pleasant, friendly, very helpful & profesional. He got my car in for its 30,000 mile checkup and had the work completed before expected & under budget.
Excellent Service Ben Dekruyker took very good care of my Toyota Highlander. Ben has always been professional he has worked with me before. Didn't have anything further today besides the 10k or 12 month check up.
Business response:
Hi James V.V, Thank you for sharing your experience with us. We are pleased to hear that Ben took very good care of your Toyota Highlander. Please contact us should you need anything else. Sincerely, Toyota of Grand Rapids
Consistently great service appointments Ben Dekruyter greets me and handles the information regarding my appointments. He pays attention to each detail and respectfully communicates what has been accomplished. Also helped me sort out how to initiate a needed repair in the body.
Business response:
Hi Carol, thank you for your review. It's always a pleasure hearing from our wonderful customers. We are very happy to hear that your vehicle service needs were met with great results by Ben. Please let us know if we can be of assistance in the future. Sincerely, Toyota Scion of Grand Rapids
A very pleasant buying experience. This is the fourth car we have bought from this dealership and Al Luke has been our salesman for each of these purchases. We found the entire buying experience to be easy and convenient. Al is very friendly and accommodating without being aggressive about decision-making, a characteristic I find very important when buying a car. He is knowledgeable about the various models and the options on each. thanks, Al!
Business response:
Hello Mary S, thank you for your continued loyalty. We are happy to hear that Al made the purchase of your 4th new car easy and convenient. We are committed to providing outstanding customer service. If we can assist you in any way in the future, please do not hesitate to contact us. Sincerely, Toyota Scion of Grand Rapids
Great Service! Blaine Bensyl is always a pleasure to work with. Comfortable waiting area and great service.
Business response:
Hello BillyDGov, We are pleased to know that Blaine took such great care of you. Our aim is to give every customer the highest level of customer service and quality. We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, Toyota of Grand Rapids
Recent Maintenance On My Sienna Van Vern Hall, Assistant Service Manager, was very helpful and managed to make this service trip a pleasant experience for me. The scheduled maintenance was accomplished in a timely manner and at a reasonable price. A recall on my Sienna spare tire carrier was also taken care of during this visit. All in all, I am very satisfied with this experience - Kudos to Vern and his service staff!
Business response:
Hi 2009 Sienna Owner, thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Vern and the service staff. We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, Toyota of Grand Rapids
Great service Blaine Bensy did a great job when we brought our RAV4 on for service.
Business response:
Hi Elizabeth, thank you for sharing your experience with us. We are pleased to hear that your vehicle service with Blaine was great! Please contact us should you need anything else. Sincerely, Toyota of Grand Rapids
Great sevice Vern Hall was friendly, service-minded and got me checked in quickly. Called me as promised when the minor repair to a heat shield and oil change were completed. Great service!
Business response:
Hi Ray, thank you for your very kind review! Vern will be happy to hear that you were very satisfied with the service you received. We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, Toyota of Grand Rapids
Great service and waiting area Blaine Bensyl always does a great job! He explains needed repairs and gets them done in a timely manner. He is friendly and efficient.
Business response:
Hello Sandy, thank you for your feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with Blaine. Please let us know if we can help you again in the future. Sincerely, Toyota of Grand Rapids
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,765 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is closed now. It will open tomorrow at 9:00 a.m.