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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
great service Ron Jones did a great job with customer service when I had to replace my front brakes. He worked with the schedule to fit me in on the short notice (same day call).
always happy with service have been a customer fo about 12 years. Ben DeKruyter has always been great ehen I need service.
service dept As always the service dept at Grand Rapids Toyota was top notch. I had a warranty repair to be done so I dropped the car off first thing in the morning and used their shuttle service to get me back and forth to work. Blaine Bensyl called me at work when the car repair was done and explained under the power train warranty there was no deductible. He got me immediately on my way when I came back to the dealership after work. It is always a pleasure to do my business there
Excellent facilities, outstanding service! Thank you for making it so easy to get work done while waiting for my repair to get done! I receive nothing but the best service every time I am at the dealership!
Exceptional Service with Ron Jones Ron Jones is professional, courteous, honest and efficient with his customers' time. I wouldn't go anywhere else for service on my car.
Good Service is a Big Deal! I always take my cars to Grand Rapids Toyota for service. I recently worked with Bruce Diamond to get my Highlander ready for winter. He provides excellent insight on how to maintain my vehicles. I have been very happy with the dependability of the Toyota line up. When you add that to the fantastic service that Bruce provides I keep coming back. I drive 25k miles a year. Having a dependable vehicle is very important to me and my wife. Service can be schedule online, there are appointment times tha... read more
Excellent service Vern Hall is who I would talk to if you need a service person at this facility. Straight shooter who does what is asked.
Great service department The service department personnel have always been very knowledgeable and helpful. Blaine Bensyl was my most recent service writer. He was prompty and attentive, explained as I was checking out, there was a new problem, not serious yet but should be addressed, that the department found during the oil change. It was a warranty service so he explained the next service call would need to be authorized. I am dropping the car off early, getting a shuttle to and from work that day and know the work will be ... read more
Great used car purchasing experience Paul Gruber made buying a used car an excellent experience. Paul's patience, sense of humor, and thoroughness in explaining both the car and the process of buying it was outstanding. Since we were having to deal with a totaled-out car as well as buying a different one, Paul's expertise was most helpful. However, Paul was not the only great personality at the dealership. John, the floor manager kept us thoroughly entertained in Paul's absence and Jay was fantastic at explaining warranties ... read more
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.6 star rating with 8,217 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is open now. It will close at 8:00 p.m.