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Toyota of Grand Rapids

4.9

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.96,765 reviews
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Jack's profile image
8 years ago

Buying car at Toyota of Grand Rapids We were very happy with the buying experience at Toyota of Grand Rapids and our salesman Paul Gruber. This is the third Toyota we have purchased at this dealership and we would consider buying there again in the future. 

Business response:

Thanks for the great feedback, Jack! We're happy to hear that Paul has helped to reinforce the confidence you have in our dealership, and we're appreciative of your loyalty! We hope to see you again in the future. Regards, Toyota of Grand Rapids 

Julie's profile image
8 years ago

Great place to buy a certified pre-owned vehicle! Trey Yarborough was the salesperson I bought my 2012 RAV4 from. I went in initially to look at it on my own and didn't feel pressured to buy it. I brought my dad with for the second look and I decided to buy it. Overall everyone seemed trustworthy and they were very helpful in answering my questions. I got a great deal and would definitely buy there again! Also, their service waiting room is amazing and I look forward to servicing my RAV4 there :-). 

Business response:

Thanks for taking the time to share your experience with us, Julie! We're glad to hear that you felt comfortable through out the process of buying your RAV4, and that Trey was able to answer all of your questions! We look forward to seeing you for your first service visit. Regards, Toyota of Grand Rapids 

RLB's profile image
8 years ago

Great sales experience with Trey Yarbourgh Very pleasant experience with the sales staff. Very courteous and friendly. Knowledgeable about the product they were selling. 

Business response:

We appreciate your feedback. We're glad to hear that you had a great experience with Trey at our dealership, and hope to see you again in the future! Regards, Toyota of Grand Rapids 

LindaDriver's profile image
LindaDriver 
8 years ago

Great Service If you are looking for great service go to Toyota of Grand Rapids. Service advisor Ben Dekruyter is helpful and will make sure your car is properly maintained and serviced. Very knowledgeable and honest!! 

Business response:

Thanks for the great feedback, Linda! We're happy to hear that Ed was able to take great care of your car. We hope to see you again for your next service visit! Regards, Toyota of Grand Rapids 

Bob's profile image
8 years ago

Oil service Ben Dekruyter did a nice job handling my service. First time customer, will probably go back. 

Teresa's profile image
8 years ago

Service Center Thank you service center for maintaining my vehicle, and to Ben Dekruyter for honoring the price quote I received over the phone and offering suggestions to keep my car in top running order. 

Laurie's profile image
8 years ago

Love the Service Department! Bruce Diamond is my go-to guy in the service department. He's honest about the work being done--whether routine maintenance or repairs--and answers every question I have. I always ask for him by name and have for several years and through at least 3 different Toyota models. 

Author's profile image
8 years ago

Bought a car from Al Luke I just bought a car from Al Luke, and it was an exceptionally positive experience overall. He was attentive, patient, and reasonable. Good experience overall! 

BobM's profile image
8 years ago

Ben Dekruyter I had my 2009 Highlander in for normal servicing. With over 107,000 miles, it was due for some routine items. I was explained the pros/cons of each item and I opted for a new PCV valve. During the oil change, they noticed that a gasket was starting to wear and would need replacing. Ben explained the circumstances and costs involved. He totally left it up to me on whether to have the work done or not. There was no pressure at all; and, I really appreciate that. I did opt to have the work done as there was time t... read more

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.9 star rating with 6,765 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is open now. It will close at 8:00 p.m.