This profile has been claimed by the business owner or representative.
Toyota of North Charlotte Service Department
- Auto Repair
- Huntersville, NC
About this business
Location details
13429 Statesville Rd, Huntersville, NC, 28078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 6:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 5:00 p.m. |
Caleb,in service, did a fine job. I have had a bad experience with the sales side of the transaction when I purchased the used lexus. It took a lot of my time to finally resolve the title and licensing issues with the State of NC. It was eventually resolved, but only because of much effort on my part.
This review is not for the dealership, but specifically for service manager, Brandon R. Chestnutt. He unfortunately had to help me through a technical issue that was related to my car's splash shield and fender liner installments. Brandon was very professional, well-spoken, communicative and helpful. Previously, I never selected a specific advisor for my appointment visits. However, I will be scheduling future appointments with him given my positive experience, especially considering how anxiety-inducing car issues can becom... read more
I drive to this dealership because of the service provider Lou. He is a total professional and dedicated to customer satisfaction. Promote immediately.
My wife and I bring our vehicles to this Service Consultant, Connor McCullough many times over and over again. Before hand, I’ve brought my wife’s vehicle in and bought new tires from Connor. A couple weeks later we noticed that the TPMS light was on. I brought it back to him and he advised it would be 300 bucks with installation. I confirmed to him to just go ahead and replace the faulty TMPS sensor. About 30 minutes after, he came out and gave me a bill. I looked at the bill and it said payment due of 0.00. This man, Conno... read more
Great job Randy Elisea! I've been a loyal Toyota customer since the eighties. It started back in California when my parents owned a Toyota Crown sedan as our family car and to date I never owned any car except Toyota. I am very particular when it comes to choosing the right dealership to buy and service my Toyotas. Unfortunately there a very few Toyota dealerships out there that truly provide and demonstrate genuine Toyota Customer Service. Last week and this Tuesday, Randy Elisea demonstrated that Toyota Customer Service fr... read more
Top notch customer service provided by Connor and service staff. Thank you so much. Great Service Dept. Highly recommend Toyota of North Charlotte service team
Cassandra Fernandez Cassandra Fernandez was friendly and professional, she was able to work me in without an appointment and get me in and out within an hour
So far, so great! Michelle Turk will treat you right at the Toyota of North Charlotte service department! See her next time your Toyota needs some service work. Schedule now!
Friendly and knowledgable staff that is always willing to help... they get the job done!I have purchased six toyotas in the last 4 years.
Frequently asked questions about Toyota of North Charlotte Service Department
How is Toyota of North Charlotte Service Department rated?
Toyota of North Charlotte Service Department has a 4.8 star rating with 1,522 reviews.
When is Toyota of North Charlotte Service Department open?
Toyota of North Charlotte Service Department is closed now. It will open at 6:00 a.m.