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Toyota of North Charlotte Service Department

4.8

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Location details

13429 Statesville Rd, Huntersville, NC, 28078, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 8:00 p.m.
Tue6:00 a.m. to 8:00 p.m.
Wed6:00 a.m. to 8:00 p.m.
Thu6:00 a.m. to 8:00 p.m.
Fri6:00 a.m. to 8:00 p.m.
Sat6:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 5:00 p.m.
4.81,539 reviews
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tbm 
9 years ago

Outstanding Service I have been a loyal client of the Toyota of North Charlotte Service Center for over a year now. The service I have received during that time has been exceptional. Rob Milligan has been my Service Advisor during that time.My most recent experience with Rob went above and beyond his job requirements. I was recently hospitalized after dropping my vehicle off for service. Rob left me a message regarding the status of my vehicle. I returned his call after I was released. He was very understanding regarding my ... read more

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ChapmanFam7 
9 years ago

Impressive Service Mr. Gaddy went way and beyond my expectations during my service. I can never say anything negative about my experience. Mr. Gaddy eased all my concerns that I will ever have and from now on I will never have to second guess on where to have my car serviced. Thank you for everything you have done, I will forever be grateful. 

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Burl 
9 years ago

Excellent Service 30K service on truck, well taken care of. Bonus was service rep Lou calling back and reminding me is pectin could be done to satisfy registration coming due, good thinking. In and out quick no problems. 

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Lynnbailie 
9 years ago

Conner McCullough - service As always, Conner McCullough took wonderful care of me on my last service visit. He under promised and over delivered as well. I had no appointment but my car was completed within the hour anyway. 

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Ron16 
9 years ago

Great Service Department The combination of Eric Olsen and Tech Merlyn Perry cannot be beat. Excellent communication and quality professional work from Merlyn Perry. They both know what they are doing and build trust. 

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2014 RAV4 
9 years ago

30k Miles As I drove into the maintenance reception area, a young man promptly came out to greet me and receive my RAV4. He gave me some basic info and directed me to the Service Manager, Edwin Montalvo. I appreciated that Edwin Montalvo explained what the service would be, the estimated cost, and approximately how long it would take. When the maintenance was complete Edwin went over the completed work with me, explaining what had been done and future recommendations for the next maintenance visit. Edwin Montalvo was profess... read more

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Natalie 
9 years ago

Great service fast! Rob Milligan made sure that my car that was towed in after I blew out two tires on the way to work got repaired by the time the Service Center closed that night (within two hours). I was able to pick up my car on Christmas Eve morning. I couldn't have asked for better customer service. 

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2014 RAV4 
9 years ago

2017 RAV4 - Springs Darryl Nesbitt, through his directness, the numbers, and the bottom line benefit to me, proved the sensibleness of my making a new purchase. I had only come in for regular maintenance for my 2014 RAV4, which had 6 months remaining on the lease. Darryl explained in detail how now was the best time for me to take action. With Matt Hunt explaining upgraded security features on the 2017, how could I not make a purchase now? Then Marcus Purdy, patiently went over all the financing, making sure that I understoo... read more

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MMM 
9 years ago

Best Service I've been going to Toyota of North Charlotte for years now and they've never let me down. Eric is always awesome and super helpful! 

Frequently asked questions about Toyota of North Charlotte Service Department

How is Toyota of North Charlotte Service Department rated?

Toyota of North Charlotte Service Department has a 4.8 star rating with 1,539 reviews. 

When is Toyota of North Charlotte Service Department open?

Toyota of North Charlotte Service Department is closed now. It will open at 6:00 a.m.