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Toyota of North Charlotte Service Department

4.8

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Location details

13429 Statesville Rd, Huntersville, NC, 28078, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 8:00 p.m.
Tue6:00 a.m. to 8:00 p.m.
Wed6:00 a.m. to 8:00 p.m.
Thu6:00 a.m. to 8:00 p.m.
Fri6:00 a.m. to 8:00 p.m.
Sat6:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 5:00 p.m.
4.81,532 reviews
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Toyota Truck Owner 
10 years ago

Great service department - average at best sales department The service department has always handled any service issue on my Toyotas professionally. Repair time, cost, and customer service have been good. I would recommend this dealer regarding servicing Toyotas. On the sales side - I have purchased numerous vehicles at various dealers over the last 20 years, including one from Toyota of North Charlotte. I purchased my most recent Toyota at another dealer due to the frustrating process and overly complicated paperwork at To... read more

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Hlmanuel 
10 years ago

10000 mile service I got prompt, courteous service. Edwin Montalvo made sure my Highlander was serviced by the manufacturer guidelines and saved me money. I also appreciated the car wash. I would recommend the service department with no reservations. 

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Greg B 
10 years ago

Great Service Needed to have a 25k service on my 2015 Highlander when in Charlotte visiting my children. Russell Martin Got me in on a Saturday AM and completed all the services in about an hour, which included finding a nail in my tire, fixing it and washing the car! Thanks for the great service 

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Freckles 
10 years ago

Service My experience at the dealership has been good so far. I am new to the area and I am used to having a designated team work on my car. I was assigned a team and that team always serviced my car. However, the serviced overall has been good. 

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Spears 
10 years ago

Excellent Service Mr. Gaddy was very courteous and professional in the excellent service he provided. I will be looking for him whenever I need to bring my car in for service. 

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Tom S. 
10 years ago

Excellent Service Once Again! I had my 2011 Avalon in for 70K service at Toyota of North Charlotte and was pleased to Lou Simmet as my Advisor. He was most helpful and straight forward with advice on recommended additional service needed. He provided excellent support with meaningful suggestions. Thanks for a job. Well Done. 

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Molly Farrow 
10 years ago

Service Great customer service! Had my car done in no time and did a good job on it. They even let me bring my dog. Over all great company! 

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SPozyck 
10 years ago

6 Month Service This is the second Camry we have leased from this dealership and have found the entire service department staff and Mr. Lou Simmet in particular to be efficient, courteous and polite in every visit we have had. This was the initial service we have had on this vehicle and I knew as soon as I walked in and saw Lou behind the counter that our service needs would be handled professionally and completely. They even washed the car! 

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jmarshall94 
10 years ago

Great Service Experience I had to have part of the air conditioning system replaced before the weather heated up. The repair took longer than expected, and Eric Olsen made sure that I was not without a vehicle overnight. After seeing the amount of disassembly required to get the part changed, I am very happy that I had the work done at a certified Toyota service center. 

Frequently asked questions about Toyota of North Charlotte Service Department

How is Toyota of North Charlotte Service Department rated?

Toyota of North Charlotte Service Department has a 4.8 star rating with 1,532 reviews. 

When is Toyota of North Charlotte Service Department open?

Toyota of North Charlotte Service Department is closed now. It will open at 6:00 a.m.