Toyota of North Charlotte Service Department

Cross 

on DealerRater

9 years ago

Awesome Service Will Gaddy!!! If you haven't had service at Toyota North Charlotte, you need to go. Will Gaddy is responsible for the service on our vehicles and he is absolutely hands down the best!!!! He cares about the service you get, he is very professional and at the same time makes you feel very welcomed and more than just a customer. This is not to slight Eric Olsen (awesome also)or any of the others but you only have to meet and work with Will one time to know who you want in your corner. The dealership has also bee... read more

Rick Moore 

on DealerRater

9 years ago

collison center Bought truck in 2009 have had it serviced here since purchase and recently had body damage repaired by body shop excellent workmanship and treatment by Kendra Tipton 

RandRWS 

on DealerRater

9 years ago

Service Dept. Have been a customer here since they opened more than 11 years ago. The service has been exemplary each and every time we have visited. The only time there was an issue it was taken care of very promptly. Lou Simmet in the service department has always been very helpful and ensures that our needs are taken care of promptly. 

vegapadua 

on DealerRater

9 years ago

Excellent Service Edwin Montalvo is the best acquisition that you have done in recent years. I had been a customer for 8 years and never felt so comfortable before as with Mr. Montalvo Not only because he speak Spanish but because he has complete knowledge of his work as an Advisor. I could not think of any other person I would trust with my 2010 Toyota Corolla. 

William123 

on DealerRater

9 years ago

Honesty I have dealt with Kevin Ray at Toyota of North Charlotte body shop for many years (I'd say at least seven maybe eight). during my two or three or four repairs at the body shop he has shown nothing but integrity, honesty and stability. This last visit I called him and told him I would like for him to check out my car is a recent ones because he was the one person in Charlotte that I trusted for his opinion and pricing on a repair. I was pleased that he gave me a much less pricey alternative to repair my car and even t... read more

Joy 

on DealerRater

9 years ago

All good with routine service on my 2014 Rave 4 Most pleased with my service on my 2014 Rave 4. Lauren Aronovaki was very professional to explain my service to me. Living in VA I will make my service appointments in NC and look forward to working with her again. I like having service at the location where I bought my suv new a year ago. 

melanpres 

on DealerRater

9 years ago

Long time customer Eric Olsen has always take such good care of my RAV4 that I could think of no other person I would trust with it. BTW my RAV4 is a 2002. 

Daisy1234 

on DealerRater

9 years ago

Service A great experience and timely. Eric always goes the extra mile to make sure it's a great experience and even helped me resolve a warranty issue. 

toyotadce 

on DealerRater

9 years ago

Efficient and courteous Many dealers are not fun to deal with, as they really just want to sell cars. But Toyota of North Charlotte is not like that. They are courteous and honest. I don't experience pressure to get service that may be needed, although they will always let me know what might need attention soon. Also no attempts to get us to consider a newer car. Service is prompt and communication is clear.