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Toyota of North Charlotte Service Department

4.8

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Location details

13429 Statesville Rd, Huntersville, NC, 28078, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 8:00 p.m.
Tue6:00 a.m. to 8:00 p.m.
Wed6:00 a.m. to 8:00 p.m.
Thu6:00 a.m. to 8:00 p.m.
Fri6:00 a.m. to 8:00 p.m.
Sat6:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 5:00 p.m.
4.81,523 reviews
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vanman's profile image
vanman 
10 years ago

Excellent Servcie Manager After an unusual situation, Service Mgr Will Gaddy stepped in and got personally involved in the repair of my vehicle. He took the time to listen and understand my situation, then he took care of everyting with no fanfare. He kept me informed and gave me clear answers. He is a good model for how all service people should treat customers. 

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J Truck 
10 years ago

Service for my Toyata Tundra I was very pleased with the way that Ty Cooke handled my service appointment, from the initial welcoming, through any questions during the service, until my checkout. I stopped going to another Toyota dealer because of the people in the service dept, & you certainly do not have that problem. 

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bobware 
10 years ago

Service Review Excellent service. Was in and quickly. Car wash was nice touch. Russel Martin was very helpful. We bought our car here and the buying experience was very good 

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Tom Eubanks 
10 years ago

Eric Olsen We have been using Toyota of Lake Norman for many years. Eric always takes good care of us! The communication is always good and they get us in and out pretty quick. We take both our Toyota's here and have tried other dealers and none compare. Call Eric for your service, he will take care of you! 

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2lover21 
10 years ago

Fast and efficient service The service department is always fast and efficient and has great hours! Eric Olsen helped me with my most recent service and it was fast and efficient 

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John 48 
10 years ago

Professional service Lou Simmet was very professional and helpful to us as we brought our 2014 Camry SE in for its first service in 6 months. We were met and guided through the process for service. We were able to relax in the comfortable lounge. Within a short time Lou Simmet informed us that our car was ready. Highly recommend Toyota of North Charlotte for service. Diane and John Powell Mooresville, NC 

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Jackson33 
10 years ago

Call Eric Olsen We have two Toyotas, a 2004 Spyder with 150K+ miles and a Camry with about 60K.. When anything goes wrong or we just need regular maintenance, I call Eric Olsen and he makes an appointment as soon as possible. After he assesses what is needed, he always explains it in simple, non-technical terms. He also looks ahead to what will likely be needed next. He is patient and fair. I've recommended him to everyone I know. After several years of working with him, I've not made a single complaint. He is a professional... read more

Hate Dealer Emails's profile image
Hate Dealer Emails 
10 years ago

Eric Olson is the BEST I've ever worked with. I got my first Camry in 2003, now have a 2014 Camry, and Eric has been my service guy and always will be. He's wonderful. 

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Squatt H 
10 years ago

Excellence in Service I have visited Toyota of N. Charlotte many times, for service on both personal & company vehicles. Why do I continue to return??? Professionalism; facilities; technical knowledge & training; competitive pricing on routine services; helpful & courteous employess..just to name a few. My most recent visit involved brake & traction control system issues. My service advisor for this visit was ASM Ty Cooke. He was very helpful, personal, and more importantly, honest & forthright in his explanation of my probl... read more

Frequently asked questions about Toyota of North Charlotte Service Department

How is Toyota of North Charlotte Service Department rated?

Toyota of North Charlotte Service Department has a 4.8 star rating with 1,523 reviews. 

When is Toyota of North Charlotte Service Department open?

Toyota of North Charlotte Service Department is closed now. It will open tomorrow at 6:00 a.m.