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Toyota of Portland
- Automotive
- Portland, OR
About this business
Location details
55 NE Broadway St., Portland, OR, 97232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
"About 7 years ago I bought my Prius here, they did a good..." About 7 years ago I bought my Prius here, they did a good job and had done all the service on the vehicle. Since it was convenient to my home and office I continued to service my car here. Today was so bad I will never be back. I set an appointment for an oil change, tire rotation, and to have my front brakes replaced per their recommendation. When I set my appointment I worked with the office staff to ensure I could get my car back the same day, and arrived 30-m... read more
"Website inventory wildly inaccurate. Called and got the..." Website inventory wildly inaccurate. Called and got the usual runaround and btw a $7,000 ADM + 2,000 in dealer installed "goodies" on a Rav that was not even in stock. Unwilling to negotiate. Firm on all the above. Absolute waste of time. If I wanted a vending machine I would order off Carvana. Called McCords in Vancouver and did not have a problem. Not sure who I was working with but he identified himself as the sales mgr. Very unfriendly, slow and unprofessional.... read more
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at customercare@obrienautogroup.com and we'd be happy to help you out. Toyota of Portland
"Toyota of Portland 409 reviews ClaimedAuto Repair, Car..." Toyota of Portland 409 reviews Claimed Auto Repair, Car Dealers, Auto Parts & Supplies Open9:00 AM - 8:00 PM Photos & videos See all 51 photos Photo of Toyota of Portland - Portland, OR, US. Photo of Toyota of Portland - Portland, OR, US. Happily taking trips ALL summer 19! Thank Team Portland Toyota! Photo of Toyota of Portland - Portland, OR, US. Photo of Toyota of Portland - Portland, OR, US. AARON MITTAN WAS AWESOMe! Photo of Toyota of Portland - Portland, OR, U... read more
"Called for a quote to repair my sunroof. The motor burned..." Called for a quote to repair my sunroof. The motor burned out. I knew where the motor was located. The service writer had not clue the cost. I figured it was an oddball repair so that’s understandable. He called me back after a hour with the quote. ($1,450.00) I questioned why so must and was told that they had to remove the headliner and it was a 4 hour job. I had priced the motor already. It was between 425 and 650 dollars online for a factory motor from a Toyo... read more
"Had a deposit on a rav4 prime. Chung the sales guy said..." Had a deposit on a rav4 prime. Chung the sales guy said there were some "non-negotiable" add ons that must be bought on any rav4 prime. These add ons were the nonsense products dealers pack with margin, how do I know? I worked f&i for the tonkins for years. The margins are absurdly high for basic stuff like wax, vin etching, scotch guard.. all stuff you can do yourself for pennies on the dollar. I told them I refused the add ons, and cited OAR 127-020-0020, the law... read more
Business response:
Thank you for your feedback. We are truly disappointed to learn about your negative experience with our team. We made our management aware of this matter, and our service manager will be reaching out shortly. | customercare@obrienautogroup.com O'Brien Auto Group
"I was on the market for a new car and was still in the..." I was on the market for a new car and was still in the early stages of my research. I definitely knew that I wanted to purchase a Toyota. I stopped by Toyota of Portland to look at some cars and that is where I met the salesperson Abraham Abazari. Considering we are in COVID times, there is currently a shortage of computer chips on the market and thus there was a shortage of cars. Abraham started out very nicely and was pushing me towards buying a Rav4. I was also i... read more
Business response:
Thank you for your feedback, Sara. We are truly disappointed to learn about your negative experience with our service team. We made our management aware of this matter, and they'd like to reach out to you personally. What is the best way to reach you? | customercare@obrienautogroup.com O'Brien Auto Group
"My new car was purchased with full cash paid. My trade..." My new car was purchased with full cash paid. My trade in still needs to be resolved. They are taking forever to settle the deal and pay me for my trade in. They keep digging for fees that I am supposed to be responsible for on the trade in vehicle. They will not release any payment for the trade in (even though the trade in is already gone). In all my life of car deals this is the worst experience I have ever experienced....and....NO, they are still picking away at... read more
Business response:
Thank you for your feedback. We are truly disappointed to learn about your negative experience with our service team. We made our management aware of this matter, and they'd like to reach out to you personally. What is the best way to reach you? | customercare@obrienautogroup.com O'Brien Auto Group
"My experience with this dealership has been a complete..." My experience with this dealership has been a complete and total nightmare! These guys sold me a Certified Used 2013 Toyota Rav4 a few years ago. They sold me a lemon. When I brought it in, noticing that it was burning oil, and it took them 5 visits before the maintenance staff could find a problem. Yes, that's right. They kept saying it was fine...Then, I finally got a diagnosis... There were mechanical issues that they did not disclose and now I must have my entir... read more
Business response:
Thank you for your feedback. We are truly disappointed to learn about your negative experience with our service team. We understand how frustrating it must be to deal with unexpected mechanical issues. We made our management aware of this matter, and they'd like to reach out to you personally. What is the best way to reach you? | customercare@obrienautogroup.com O'Brien Auto Group
"I was emailing and texting, back and forth, all day about..." I was emailing and texting, back and forth, all day about a specific 2021 4Runner. The salesman sent a spec sheet with a listed sale price. I set an appointment for when I got off work. I drove an hour to the dealer, only to find out they wanted to mark it up $4k. Had I known they wanted to mark it up I wouldn’t have perused the vehicle and instead gone to another dealer. The deceptive and greedy tactics and attempts to bully people into paying for things they do... read more
Business response:
Thank you for your feedback. We are sorry to hear about your negative experience with us and understand the need for transparency. We want to learn more about your visit; what is the best way to reach you? | customercare@obrienautogroup.com O'Brien Auto Group
Frequently asked questions about Toyota of Portland
How is Toyota of Portland rated?
Toyota of Portland has a 4.4 star rating with 8,644 reviews.
When is Toyota of Portland open?
Toyota of Portland is open now. It will close at 9:00 p.m.