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Toyota of Richardson

4.3

About this business

At Toyota of Richardson in Richardson, TX, we proudly serve our community and surrounding areas, including Plano, Garland, and Dallas, with a dedication to exceptional customer service. That's why we’ve been the recipient of honors like the prestigious Toyota Presidents Award. We’re also proud to support our community by donating to local nonprofits and schools. Our top-selling models like the Camry, RAV4, and Tacoma, along with our hybrid options, provide a choice for every driver. We offer flexible buy, lease, and finance ... read more

Location details

1221 N. Central Expressway, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.314,470 reviews
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Shores Enuff Snakes's profile image
Shores Enuff Snakes 
a year ago

I recently bought a 2018 Toyota sienna van at Toyota of Richardson . I paid 30,000 for it. I paid up front in total for it a Wednesday at 1pm.. I told them I would be back on Friday to pick it up. When I got there at 10:30 am Friday morning they told me it wasn't ready and it may take a few hours. I live 1 hour away in Ft. Worth. The salesman Omar Rodriguez told me if we could go eat lunch and come back it would help and he would put 3 guys on it. We went and ate lunch. At 12:30 we came back to see if it was ready. The used ... read more

Dustin Sykes's profile image
Dustin Sykes 
a year ago

Would not suggest you buy from here! Our vehicle we purchased 2018 Ram 2500 supposedly had went through service and it got a 171 point inspection instead of 172. Noticed on test drive truck had a little sway but it was a bit windy and salesman said oh it’s the wind! This truck has been fully inspected! Oil light and fuel filter light had also not been reset. Turns out lower control arm bolt was coming out of the driver side rear! Had to have it fixed after the truck swayed off the road and about killed us! They WILL NOT RETU... read more

Amie Pond's profile image
Amie Pond 
a year ago

I Purchased my first supra from Toyota of Richardson in 07/2022 with Christina Soto. Initially, my experience with Christina was pretty standard. Wouldn’t give me an exact price, wanted me to just come in, etc. standard dealer games. She lets me know about the incoming anniversary edition & i told her i was interested. She sends me the ones they had coming in. The Supra had an MSRP of $65,275.00. They marked the vehicle to $86,984.00 but so graciously reduced to 85,000.00 on 12/20. On Saturday, 12/30, i contact christina... read more

Selena Hdz's profile image
Selena Hdz 
2 years ago

DO NOT BUY FROM THEM. They sell cars that are in horrible condition and REFUSE to own up to their mistake. 40 minutes after driving the car and it is falling apart. Their customer service is HORRIBLE and trying to get a hold of anyone is a joke. Save your time and go somewhere else. 

Jill Keel Riggs's profile image
Jill Keel Riggs 
2 years ago

We found the truck we wanted online. There were 2 trucks in the area. Both were around the same price and were identical except the one at Richardson had a littler lower mileage. We went to Richardson first since their truck had the lower mileage. Called to verify the truck was available and discussed the price. Drove 3 1/2 hours to get there to be told there was a $2995 dealer fee that can’t be removed. Of course, this wasn’t told until we had negotiated the price of the truck. Met with first salesman who said, no probl... read more

Doug Noble's profile image
Doug Noble 
2 years ago

Do not buy from this dealer! I drove to this dealer after they advertised a vehicle for one price on Autotrader and then found out at the dealership they wanted to add on several thousand dollars for a "loyalty" package that is mandatory. They said it was to reimburse them for work they put into the vehicle. I heard several other potential buyers at the dealership say the same thing regarding their advertised price versus the price in the actual dealership, a classic bait and switch tactic of sleazy dealers. The vehicle ... read more

Aaron Hafele's profile image
Aaron Hafele 
2 years ago

My last few used car buying experiences have been so easy that I was way too trusting at Toyota of Richardson. I have come to realize that my guard was down and that ToR took advatange of us in every way possible. They have a good selection of vehicles (which no one else did at that time), but don't trust these people any farther than you can throw them because they will rip you off with a smile on their face. And I thought the old trope about the slimy used car salesman was old news, but it's alive and well at Toyota of Ri... read more

Shujaat Ali's profile image
Shujaat Ali 
recommend  Recommended
2 years ago

MISREPRESENTATION ALERT! DO NOT USE THIS DEALERSHIP! I bought Toyota Camery 2023 just 15 days ago. Surprisingly I have check engine light on just after 15 days. The car is under my son's name who took the car to the dealership on 1/4/2023. They retained the car for diagnosis but surprisingly refused to give Loener car or rental car or even a shuttle service despite they have mentioned this service on their website ( Please see the photo). This is the first Misrepresentation. Today on 1/9/2923 I have been told by Toyota t... read more

Jerry Benningfield's profile image
Jerry Benningfield 
2 years ago

I just bought a new 2023 Toyota Camry. After the sale I was told I would get only one key Fob and that the second key Fob would be mailed to me when available in a month. I was advised that the Fob shortage is a problem with Toyota and not the dealership. After search's on the internet, it appears this has been a problem with Toyota for months. I received no assurance from the dealership that I would receive the second Fob in a month. The Fob cannot be duplicated since they are not available and the car cannot be started wit... read more

Frequently asked questions about Toyota of Richardson

How is Toyota of Richardson rated?

Toyota of Richardson has a 4.3 star rating with 14,470 reviews. 

When is Toyota of Richardson open?

Toyota of Richardson is closed now. It will open tomorrow at 7:00 a.m.