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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Everything was great all around.
Business response:
Thank you for the wonderful feedback! We're thrilled that everything was great and truly appreciate you sharing your experience. We look forward to serving you again at Toyota of Richardson.
I like that they inspected my vehicle overall performance.
Business response:
Thank you for appreciating our comprehensive vehicle inspection service! We're glad our thorough approach to checking your vehicle's performance met your expectations. At Toyota of Richardson, we take pride in providing detailed attention to every customer's vehicle needs. Thank you for choosing us and sharing your experience.
Brandon Stone had exceptional customer service.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that you received outstanding service during your visit. It's fantastic to know that our team member provided you with such excellent care and attention. Your feedback about the exceptional service you received truly brightens our day and motivates us to continue delivering the high-quality experience our customers deserve. We appreciate your trust in us for your automotive needs and look forward to serving you again in the futu... read more
Appointment was with Casey Steiger and made one day in advance. Unfortunately he was off on the scheduled date but Mike Albiso assisted me promptly. He also provided me with written documentation regarding my alignment as well as the multi inspection report. The recall was also done and efficiently.
Business response:
We are thrilled to hear about your positive experience with our service team. We understand that scheduling changes can sometimes happen unexpectedly, and we're glad that Mike was able to step in and assist you promptly when your original appointment needed to be adjusted. It's wonderful to know that you received thorough written documentation for both your alignment and multi-point inspection, as we believe in keeping our customers well-informed about their vehicle's condition. We're also pleased that your recall service wa... read more
Tech solved my issue promptly and found other repairs that needed to be done that may have been missed at prior appointments. Wait time was quite long -- 10:15 AM to 4:00 PM even though I had appointment at 10:15. Repair was backed up.
Business response:
We genuinely appreciate your feedback and are thrilled that our technician was able to resolve your concerns quickly while also identifying additional repairs that needed attention. It's wonderful to hear that our team's thoroughness helped catch issues that might have been overlooked previously. We understand that the extended wait time from morning until late afternoon was longer than expected, even with your scheduled appointment. Your patience during the busy repair period is truly appreciated, and we're grateful that yo... read more
Great service rendered. Checks and future service recommendations very helpful.
Business response:
Thank you so much for the great review! We're glad you found our service and recommendations helpful. We look forward to serving you again!
Great job. Good knowledge. Answering all questions I have. But I hope I can be notified before the extra expansive service that is needed to do in email before I go....so I could prepare and save money up ....it's crazy that I am doing oil change but there's 800 more or 500 dollar Worth of service needed to be done right away! There has to be a better way to communicate the task needed to be done.
Business response:
Thank you for your wonderful feedback about your recent service experience. We are delighted to hear that our team provided you with great service and demonstrated good knowledge while thoroughly answering all your questions. We understand your concern about receiving advance notice of additional services that may be needed during your visit. Your suggestion about email communication for upcoming maintenance needs is valuable feedback that can help us better serve our customers. We recognize how helpful it would be to have a... read more
Excellent service. Good prices
Business response:
Thank you for sharing your positive experience with us. We are delighted to know that you found our service excellent and appreciated our competitive pricing. Your satisfaction means everything to us, and we truly value customers like you who take the time to share their feedback. We look forward to continuing to serve you with the same level of quality and value that you have come to expect from us.
Explained the services needed well. Was not pushy.
Business response:
Thank you for sharing your positive experience with us. We are thrilled to hear that our team took the time to clearly explain the services your vehicle needed without applying unnecessary pressure. Your feedback about our straightforward and informative approach means a great deal to us. We understand how important it is for our customers to feel comfortable and well-informed when making decisions about their vehicle's care. It's wonderful to know that we met your expectations in providing transparent service recommendation... read more
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,924 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open at 7:00 a.m.