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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Their service is good and efficient and fairly priced. I enjoy working with Casey.
Business response:
We greatly appreciate your wonderful feedback about your experience with us. It means so much to hear that you found our service both good and efficient while being reasonably priced. We're delighted that you enjoy your interactions with our team and that we've been able to provide you with the quality service you deserve. Your positive experience reflects our commitment to delivering excellent customer care, and we truly value your trust.
Lee Schuster ... indispensable Service Advisor. Don't care for the credit card surcharge, but whatcha gonna do.
Business response:
We are thrilled to hear about your positive experience with our service team. It's wonderful to know that Lee provided you with such valuable assistance as your Service Advisor. We truly appreciate customers like you who recognize the dedication our team members bring to their work every day. Your feedback about Lee's indispensable support means a great deal to us and helps us understand what we're doing right. We understand your concern about additional fees, and we value your honest perspective on all aspects of your servi... read more
Replaced a damaged covering and checked
Business response:
We are thrilled to hear that we could help with replacing your damaged covering. It's wonderful to know that our service team was able to take care of what you needed for your vehicle. We truly appreciate you taking the time to share your experience, and we're grateful for the opportunity to serve you and keep your vehicle in excellent condition.
Service Advisor Lee Schuster again provided excellent advice and guidance. Thank you, Lee!
Business response:
We are pleased to hear about your positive experience with our service team. It's wonderful to know that you received excellent guidance and advice during your visit. Your service advisor clearly made a strong impression with their expertise and helpfulness. We truly appreciate you taking the time to share your feedback about the outstanding service you received. Thank you for choosing us for your service needs.
toyota of richardson has always treated me well. Lee Schuster, the service manager i've always worked with is great. i highly recommend him.
My service advisor, Casey is excellent. I rated overall very good because it took a long time to replace my battery under warranty although they performed other tests to find out what is causing the battery to drain. This battery was under warranty (2 yrs) which replaced the original battery that died just short of 2 yrs.
Had to get tires and Costco does not do alignments. Stop at the dealer late noon and they got in me without issue and out ins an hour. Good alignment job.
As usual, I had a pleasant experience. Lee was detailed and friendly and the mechanics were super efficient. Lee explained that there were a couple things I needed to tend to on my truck, but wasn't pushy about me having anything done. I always love the service I get at this location.
Excellent service; however, a scheduling problem arose repair work was pushed back 41/2 hours. So a 7am appointment for repairs extended to almost 2pm. Management did help to solve the problem and gave a reduction on repairs. The repairs were accomplished excellently. Thank you.
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,924 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open at 7:00 a.m.