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Trajector Medical
- Veterans Organizations
- Gainesville, FL
About this business
Location details
5950 NW 1st Pl Suite 200, Gainesville, FL, 32607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Trajector Medical was the worst company I have ever worked with. The initial call seemed to be good then after that I was constantly called by non English speakers that I could not understand. The promise all these things and did not deliver on any of these. They call you or text you and then you call them back and no answer for hours. You text them back and no answer. Its crazy. They did not help me with my C&P exam. I called them several times and could not get them to answer. Now that the case it settled they call all the... read more
Business response:
Hi, *****,We were truly sorry to hear that your recent experience with our services did not meet your expectations. We understand your disappointment and regret that it has led to the negative review.Your feedback is invaluable to us, and we take it very seriously. We would appreciate the opportunity to address your concerns and resolve the matter in a way that reflects our commitment to high-quality service.A member of our team will be in touch with you shortly to gather further details and discuss how we can make things ri... read more
Did get me a 20% increase in my VA Disability rating, but they fail badly in customer satisfaction. Most of what they promise to do, they don't follow through on. I would never recommend them for any reason.
Business response:
Dear *****,We were truly sorry to hear that your recent experience with our services did not meet your expectations. We understand your disappointment and regret that it has led to the negative review.Your feedback is invaluable to us, and we take it very seriously. We would appreciate the opportunity to address your concerns and resolve the matter in a way that reflects our commitment to high-quality service.A member of our team will be in touch with you shortly to gather further details and discuss how we can make things r... read more
They are a scam The accents of the employees that call me are so bad I cant understand them They sound almost like a robot voice from a computer I have quit using them
Business response:
Hi, ***** We sincerely regret that your recent experience with Trajector Medical did not meet your expectations. We understand and respect the concerns you've shared in your review, and we appreciate your candid *********** Trajector Medical, we are committed to providing exceptional service, and we take your feedback seriously. We welcome the opportunity to address your concerns and work with you to resolve any issues in a way that meets your satisfaction.A member of our team will be reaching out to you directly to discuss ... read more
So far Im not 100% confident in this service and will wait to see what happens with the VA appointment and potential award. I know that I should be prepared for the bill that will come if I get a disability %, but Im not! So far Im finding that youre probably better off using a local advocate instead of this outfit
Business response:
Dear *****, Thank you for sharing your thoughts with us. We understand how important it is to feel confident and supported throughout this process, especially when it comes to matters as significant as VA benefits. Our goal is to provide every client with dedicated assistance and clear communication, and were sorry if you feel we havent fully met your expectations so far. We would appreciate any additional insights into what led to your perspective, so our team has been notified to reach out and provide assistance. They are ... read more
Had minimal success with them dealing w with the VA and now two years later they have started to spam call me. They will not get another dime from me. Veterans beware.
Business response:
Dear *******,We are sincerely sorry to hear that your recent experience with our services did not meet your expectations, particularly regarding the communication challenges you encountered. Your concerns are important to us, and we regret any frustration this may have caused.We truly value your feedback and appreciate you taking the time to share your thoughts. Our goal is to make amends and ensure that your concerns are fully addressed. To that end, our Escalations team will be reaching out to you directly to gather additi... read more
Trajector made many promises such as helping submit a claim, helping prepare for C&P, and helping gather evidence. All for the price of whatever you get rated for, if it's 0 you owe nothingsounded reasonable enough. That's not what I got though. They helped file the initial claim, I say loosely because all they did was write down what I told them and I submitted it. Then radio silence until I made a decision. I was the one who gathered all the evidence I needed and only gathered evidence based on what I researched. I had no ... read more
Business response:
Dear Anissa We sincerely regret hearing that your recent experience with our services fell short of your expectations, and we apologize for the communication challenges you encountered. Your feedback is highly valuable to us, and we truly appreciate the time you took to share your review. We are committed to addressing your concerns and would welcome the opportunity to make things right. To that end, a member of our Escalations team will be reaching out to you directly to gather further details and discuss how we can best... read more
Please do NOT use Trajector Medical. There are accredited companies that will not take a hefty fee because they're legally not allowed to take from your benefit. To take 5 months of your full benefits is criminal and the Attorney General in time will be having a civil suit against this company. I have been in contact with two state attorneys which I know personally and they're pursuing federal actions against this company. They sell you on this dog and pony show of help they plan to give you then pass you off. End of the day... read more
Business response:
Dear Alexander, We were sorry to learn that your recent experience with our services did not meet your expectations, and we regret any communication challenges that contributed to your dissatisfaction. Your feedback is invaluable to us, and we sincerely appreciate the time you took to share your concerns. We are committed to resolving this matter and would welcome the opportunity to make things right. Our Escalations Team will be reaching out to you directly to gather more details and discuss the best way to address the s... read more
Please stay away from this company. The service they offer you could easily do yourself, or work through an accredited organization. The initial phone call they will seem friendly and helpful, then they hand you over to overseas call centers and any future communication is not helpful, just constant pestering.
Business response:
Dear Mr. Lamb, We regret hearing that your recent experience with our services did not meet your expectations. It is deeply concerning to us that you encountered communication issues and left feeling dissatisfied. Your feedback is invaluable, and we greatly appreciate the time you’ve taken to share it with us. Please know that we are committed to addressing your concerns and working to improve your experience moving forward. To that end, our Escalations team will be contacting you shortly to gather further details and dis... read more
Scam! I was invoiced $895 for a claim they didn’t assist me with???
Business response:
Dear Mr. Robbins, We want to express our sincere apologies that your recent experience with our services fell short of your expectations. We deeply regret that this has led to dissatisfaction, particularly regarding the issues you encountered with your invoice. Please know that your concerns are taken very seriously, and it is never our intention for any of our clients to feel let down by the quality of service we strive to provide. We greatly value your feedback, as it plays a crucial role in helping us improve and serve o... read more
Frequently asked questions about Trajector Medical
How is Trajector Medical rated?
Trajector Medical has a 4.6 star rating with 17,524 reviews.
When is Trajector Medical open?
Trajector Medical is open now. It will close at 5:00 p.m.