This profile has been claimed by the business owner or representative.
Trajector Medical
- Veterans Organizations
- Gainesville, FL
About this business
Location details
5950 NW 1st Pl Suite 200, Gainesville, FL, 32607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Go elsewhere to get any help you need to file a claim to increase your benefits. I requested in Jan 2023 that trajector submit a claim for 8 issues I wanted to receive benefits for. Instead they sent over a claim for 1. Once I found this out I called and asked why they did not submit for the other 7 things we talked about, they said that they dont know why there were not submitted and they would go ahead and submit them right away(these were now submitted as of May2023). Since that time I was call 1 time in December to check... read more
This company is trying to charge me when I did everything. They didn't help. I got calls from them weekly asking if VA had already made a decision.
I wouldn't recommend them to nobody they are frauds they charge 5x increase for supplemental claim which is illegal to charge any veteran on a initial claim they ask for a diagnosis so they can file a easier claim but you as the veteran has all the medical evidence to file your own claim yourself they aren't even accredited with the VA so stop being lazy veterans file your own claim for free
Business response:
Dear *********************,We regret that our previous response did not meet your expectations, and we are genuinely sorry to hear of your dissatisfaction with our services and our fee structure. We value your feedback and would like to address your concerns comprehensively.First, it is important to note that the agreement you reviewed, acknowledged, and signed clearly outlines our fee structure. This includes an understanding that there are free alternatives available. Our fees are contingent on the successful outcome of cl... read more
Lied to from the start.I was told that the company is based out of *******, however, when I sent an email request today 05/27/2024 for "Immediate termination of contract and removal of personal information", the associate informed me that the company does business in *****, ***********, etc...and that my request will take 2 weeks to process.You do not send personal U.S. Military personnel information outside of ***************** and hide it from the client. This is a breach of trust. Trajector needs to be investigated and sh... read more
I reached out to Trajector for help with filing a claim for benefits with the VA, after attempts during 2022 on my own were unsuccessful. My initial contact was *** of 2023. The first thing they did was have me sign a contract indicating the terms of their service. Foolishly and blindly I signed the document. Team Tango reached out and conducted phone interviews with me re: my military service and current physical condition. They did contact me to tell me that a claim had been initiated. That was my last contact with them In... read more
I recently submitted a claim for VA Disability with the VA benefits office. I was dealing with PTSD, and I talked to my doctor about the symptoms, and he suggested I make a claim. The process to complete this claim took about five months. During this time, I coordinated any and all medical appointments, I obtained my medical documentation and military records, and I submitted all requested documentation to the VA. Trajector Medical did not submit anything. Furthermore, I attended a meeting with a therapist to discuss my PTSD... read more
They have not done anything that should demand a payment of over ********* the only thing they did was send us files the watch and forms to fill out
Business response:
Dear ********************,We regret to learn that you are dissatisfied with our services and are experiencing issues related to your invoice and account. We apologize for any inconvenience this may have caused.Please be assured that your account will remain active and under review until we have the opportunity to discuss these matters with you directly. We are committed to addressing your concerns and finding a satisfactory resolution.We encourage you to contact us at your earliest convenience to facilitate a peaceful and co... read more
I consented to contact with Trajector Medical from a Social Security Disability councilor. Trajector gathered information from me concerning my military service history. When the subject of active claim came up I told them I did have an active claim. I was instructed to keep them informed of appointments and Drs I saw in the claim resolution. At the conclusion of the Claim process I was awarded an increase in my benefit. When Trajector discovered the increase they immediately began to dun me for Their Fee for assisting in th... read more
They started off seeming like they cared about veterns but that changed quickly. They did help to get my rating increased. The problem came with the billing. Initially I was told that the cost would be the first 5 months difference in my rating. What they don't tell you is..... yes, the total cost is the 5 months difference but it has to be paid in full within 90 days to avoid penalties and they are gonna call every 10days to herass you until it is paid. They are obviously not in it to help the veteran but to take advantage ... read more
Frequently asked questions about Trajector Medical
How is Trajector Medical rated?
Trajector Medical has a 4.6 star rating with 17,401 reviews.
When is Trajector Medical open?
Trajector Medical is closed now. It will open at 8:00 a.m.