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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointing
Overalll, even though a short stay I’m disappointed in the room cleanliness and that you make your guest pay for parking I stayed at Chelsea towers location and I did not prefer it. It was outdated and not clean at all. Also, making your guest pay for parking and only giving them a 5 dollar discount is not enough. We stay and spend money at the casino why only give us a 5 dollar discount. I was very disappointed with the stay. I have stayed here before and really like how close it is to everything. Location is good.
Business response:
Hello Jasmin, Thank you for taking the time to leave us your feedback. We sincerely apologize for the cleanliness issues and understand your disappointment with parking fees. Your feedback about the location benefits is very much appreciated. We hope that you will give us another chance to earn your business in the future. Tropicana Atlantic City
Poor The area, the staff, nothing open Nothing
Business response:
We apologize for falling short of your expectations. Your concerns about the area, staff, and limited options are important to us. Please contact us at 800-542-7724 to discuss your experience further.
Bad
Disappointing Person checking us in was rude. Price of the rooms ended up being much higher then the price booking.com stated it would be. Checking out was a nightmare. No one was on duty so you have to use a kiosk.
Business response:
Thank you for the valuable feedback on your recent visit. I'm sorry our service didn't live up to your expectations or ours. I will be sharing your comments with my service team to help us improve our service for your next visit. Again, thank you, and have a good day.
Disappointing What we paid for one night was too much considering where out room was. We were in the old part of the hotel. The room was not its cleanest. The hawllway smelled like mildew. There were two garbage bags in the hallway when we arrived and still there when we left. The beds were comfortable.
Business response:
We apologize for any inconvenience. Your concerns about room cleanliness and hallway conditions are important to us. We're glad the beds were comfortable.
Fair Dint like that had to pay for parking, not clear directions were to go inside, room with no view. Clean room and the night live
Business response:
Thank you for the valuable feedback on your recent visit. I'm sorry our service didn't live up to your expectations or ours. I will be sharing your comments with my service team to help us improve our service for your next visit. Again, thank you, and have a good day.
Would not stay again I didn’t like how it smelled, everything was like going back in time probably to the 70’s or 80’s I would not stay again here The view from the room
Business response:
Thank you for the valuable feedback on your recent visit. I'm sorry our service didn't live up to your expectations or ours. I will be sharing your comments with my service team to help us improve our service for your next visit. Again, thank you, and have a good day.
I will choose a different hotel next time Was dirty bathroom was dirty had hair a left over wash cloth and a used toothbrush in shower from previous occupant. Also it had a very bad odor and the hallways were dirty. Close to everything
Business response:
Thank you for the valuable feedback on your recent visit. I'm sorry our service didn't live up to your expectations or ours. I will be sharing your comments with my service team to help us improve our service for your next visit. Again, thank you, and have a good day.
Tropicana Atlantic City has a 3.9 star rating with 88,782 reviews.
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.