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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair Didn't like that my room was not clean and no towels and I call the desk to ask why the room was not clean she said it was not enough staff and she would send some Sheets and I could make it myself. Didn't like it.They sent towels.
Business response:
Thank you for the valuable feedback on your recent visit. I'm sorry our service didn't live up to your expectations or ours. I will be sharing your comments with my service team to help us improve our service for your next visit. Again, thank you, and have a good day.
The Stay was HORRIBLE AND UNPLEASANT WONT EVER STAY THERE AGAIN Everything the room was moldy heating and air didn’t work properly water pressure was low Only enjoyed Hooters and Wet Willie’s
Business response:
Please excuse any inconvenience caused by the moldy room and maintenance issues. We understand your frustration and want to make this right. Please contact us at (800) 542-7724
Fair
Bad
Very Poor The pool in our tower was closed and emptied, the showers tiles had dark mold like coloration, the glass table tops and main dresser was chipped and stained, and the ceiling tiles were falling in by elevator due to water/rain, and the walkway to casino from Chelsea Towner had puddles of water coming in from the rain We enjoyed the restaurants that were there
Business response:
We are disappointed to hear about the pool closure, mold, damaged furniture, and water issues. We appreciate you enjoyed our restaurants.
Fair our refrigerator didn’t work very well and we could not get the staff to give us towels. we waited 24 hours before receiving towels. very close to the beach
Business response:
Thank you for bringing this to our attention. We sincerely apologize for the refrigerator and towel service issues during your stay.
Disappointing You couldn't find anyone to help check in and out of the building and the kiosk are very bad It was clean and everything you would need is right there
Business response:
We are sorry to hear about your disappointing experience with check-in service and kiosks. We appreciate you noting the cleanliness.
Trip was Excellent but the hotel stay wasn't to great... The fact that their weren't a microwave in the room.was a huge inconvenience... Also the cabinet door was hanging off the hinges in the room and when i reported to the front the desk staff he said that he made note of it and someone will be up to fix it while we were out exploring the boardwalk and doing some shopping... Around 7:30 pm or 8pm we get a knock at the door about the cabinet... The maintenance guy was very rude and so unprofessional... If it wasn't for my w... read more
Business response:
We're concerned to hear about your experience at Tropicana Atlantic City. We apologize for the inconveniences you faced during your stay. Thank you for sharing your feedback.
Poor
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,783 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is open now. It will close at 6:00 p.m.