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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointing
Disappointed Very un-accommodating
Business response:
We are concerned to hear about your disappointing experience. We take your feedback seriously about being un-accommodating. Please contact us at (800) 542-7724.
My experience was good if I only didn’t have to experience a racial and humiliating incident at Atlantic City comedy cl The view from room windows starring at wall and patio chairs was not the view I wanted to look at and one thing I did have one of the worse experiences in The Royce Atlantic City comedy club which is property me and my husband were humiliated and discriminated on one of the downfall of my trip. The property was great so many things to do at this clubbing casino many restaurants to choose from.
Business response:
We regret to learn about the discrimination you experienced at our comedy club. We sincerely apologize and take this seriously.
Disappointing We got switch to the Havana Rooms and the bed was not comfortable at all we did not get any sleep because we toss and turned all night long Beautiful hotel my mother loved this hotel her favorite so I stay there when I book a trip to Atlanta City
Business response:
We apologize for falling short with the uncomfortable bed in the Havana Rooms. Your feedback helps us improve our guest experience.
Bad Mal hice una reservacion por un monto de 460 y me terminaron cobrando 800 es un abuso xq el dinero que llevaba para gastar en mis niños tuve qué pagarlo solo en 2 habitaciones donde no me dieron ni un vaso de agua. Realmente decepcionada
Business response:
Disculpe las molestias ocasionadas con la facturación de su reserva. Entendemos su decepción y deseamos resolver este asunto lo antes posible. Por favor, contáctenos al (800) 542-7724.
Fair
Fun but overpriced It’s to exspensive and you gotta pay a property fee plus pay for parking and pay for everything inside the resort I like the convenience of the location
Business response:
Sorry for any inconvenience regarding pricing and fees. We understand your concerns about costs and appreciate you noting our convenient location.
Rate was higher than stated and room was unclean and inadequate! Sorry to see this great property so run down! They put me in a smoking room when I requested a non smoking due to asthma. When I called the desk told me the were at 101 and overbooked. Location
Business response:
We apologize for the room issues, rate discrepancy, and smoking room assignment despite your asthma needs. Please contact us at (800) 542-7724.
Never going back to Tropicana . Most of the elevators were down the entire duration of my stay . The building is very hard to navigate even the staff I asked for directions didn’t know where to go . My door got locked to my room and I was locked out for hours which is dangerous and thank god I wasn’t alone . They gave a complimentary room upgrade to penthouse , and when I told them the issues I had the staff did help with the issue . The bartenders bring out the drinks fast
Business response:
Your concerns are noted regarding the elevators and navigation issues. We sincerely apologize for the room lockout experience. Thank you for acknowledging our staff's helpfulness and bartender service.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,782 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.