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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Could of used more pillows and an extra blanket Nothing was included. Everything separate. Food and dri KS very expensive. Have to walk thru the casino to get to pool or beach. People were wet walking thru No breakfast offered
Business response:
Thank you for taking the time to provide feedback on your recent visit, Vlogs. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
It was ok, wish their air conditioner was less cold. The property was freezing to the point you couldn’t gamble with comforter. I had to go to another casino that didn’t have their air conditioner blasted. It wasn’t only me complaining, my entire group was freezing and others. No need to freeze your customers out. Also someone left food in our floor 62H and it had onions for 2 days. I called and no one came until I the next day in the afternoon. The smell was horrible. Location
Business response:
We regret to learn about the issues you experienced during your stay. Please feel free to contact us at (800) 542-7724 to discuss your concerns further.
Fair
Fair The ac was loud the elevator wasn’t working was the best and there was hair in the tub when we got to are room I love the tropical I always am there
Business response:
We apologize for the loud AC, elevator issues, and cleanliness concerns. We appreciate your continued loyalty to Tropicana.
Fair Hotel (Chelsea Tower) could use a little updating
Business response:
We take your feedback seriously about the Chelsea Tower needing updates. Your input helps us improve our facilities.
My stay was not good . I spent most of my days on line to complain about everything wrong with my stay Broken elevators, no air conditioning in my room the first night of my stay. Dirty room including the bedding . Unprofessional staff Restaurants
Business response:
We are sorry to hear about your disappointing stay. Issues with elevators, air conditioning, cleanliness, and staff are unacceptable. Please contact us at (800) 542-7724.
Fair
Wouldn’t stay again! Our room was supposed to nonsmoking but room adjoining ours was smoking and made our room smell horrible. Bed was very uncomfortable and food prices were too high. Weather was great
Business response:
Thank you for sharing your concerns. We apologize for the issues you experienced during your stay. Please feel free to reach out to us at (800) 542-7724 to discuss this further.
It was ok. It smelled like an ashtray.. and marijuana our entire stay. There was so much to do.. and we could walk right out onto the board walk then the beach.
Business response:
We apologize for the odor issues during your stay. We're glad you enjoyed the boardwalk and beach access.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,783 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is open now. It will close at 6:00 p.m.