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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very Poor Was not clean all the way ,conversation from next room feels like yelling Only location
Business response:
Please accept our apologies for the cleanliness issues and noise concerns during your stay. We take your feedback seriously.
Fair I was very upset. I upgraded MY room and didn’t get anything upgraded. The room was not good. The shower was terrible No water Pressure I had to call housekeeping to clean. Overcharged over $600 I paid for a room that I did not enjoy very very upset. Location
Business response:
Apologies for any inconvenience with your room upgrade, shower pressure, and overcharge. We understand your disappointment and want to make this right.
Very Poor
Nous avons écourté notre séjour car c’était catastrophique. Sale Chambre mal nettoyée, moquette qui n’avait pas été aspirée Chambre vieillotte, papier peint qui se décolle, poussière partout Odeur de cannabis Lits mal faits Vraiment rien n’allait ! L’hôtel est clairement à restaurer L’ambiance casino
Business response:
Our apologies for your poor experience. I will be sharing your score with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!
this stay was horrible, parking really sucks! the elevator was broken I had to walk up 3 ramps The Chealsea is depressing, just tear it down and start over!!! The Ice machine was 3 floors up my room...Horrible!! nothing
Business response:
We apologize for any inconvenience with parking, elevator, and ice machine issues. Your feedback about these concerns is important to us.
Horrible Place To Stay The treatment and also I pay almost 70 dollars for a seat that does not even have an umbrella on it. Is totally nasty and disregarded to have a seating area when you even have to pay to be there, after paying 2 thousand and eighty five dollars for 3 nights and pay for having a seat in one totally uncovered sear taking all the sunshine on you. Horrible place. The people at the North Tower pool treated me very badly, they were very nasty, not all of them but the joint lady at the towel and sheet dispense... read more
Business response:
Thank you for taking the time to provide feedback on your recent visit, Solange. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Disappointing
Going downhill We travel a lot and stay in hotels several times a year. The elevators were not always running - one time we tried to use the stairs to get to the parking lot because the elevator was very backed up - like 20 deep, there was literally human feces in the corner and when we got to the floor we wanted it was locked. Our toilet ran all night, the bathroom and room have not been updated in a long time, the tiles in the bathroom were cracked, the wallpaper was peeling in more than one spot. If the ac was not on it g... read more
Business response:
We deeply respect your feedback. We apologize for falling short on the condition of the room and other areas within the hotel. Please feel free to reach out to us at CustomerServiceACRegion@caesars.com for further assistance.
My girlfriend made the stay good. Otherwise, not much else. The room, the cleanness was not that good. Housekeepers did not enter our room to give us new towels. We had to call house services The restaurants, the landscape, the people, the food, the scenery, the bed.
Business response:
Hello Johnathan, Thank you for leaving us your rating. We set high standards for ourselves and are truly sorry to see you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,783 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is open now. It will close at 6:00 p.m.