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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Boring No if the hotel amenities were available It’s was clean and available on time
Business response:
We appreciate you taking the time to provide your feedback, Jaimie. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Very dingy room. Untrained guest service personnel. The room was dirty, had bugs, and there were many repairs in progress. The carpet, walls and love seat had imbedded stains. The mirror was rusted out in bottom and I think that was were the bugs were coming from. The ceiling was caving in in the corner and the wallpaper was peeling off. There were two holes in the bathroom door. The locked replaced on the main door left chips and was not repainted. The air was coming in the window were it was not sealed. The customer servic... read more
Business response:
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.
Disappointing
Fair Housekeeping never came to the room
Business response:
Thank you for taking the time to provide feedback on your recent visit, Angel. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
2nd Stay at the Tropicana ! The drinks are very watered down at the casino. Have decent drinks for people spending so much money. Its a win win. The Chelsea five was way too cold by the window. We literally had to rush our food to eat it while still warm. Check in is really late. Half the day. Especially for people catching the greyhound to get in at 11 or 12. The seating room for boarding the bus was also uncomfortably freezing. Miserable. I like the shop that sells the thin pancakes. Can't think of the proper name. CREPES!... read more
Business response:
Hello Stacy, thanks so much for taking the time to leave us a review. We are happy to see you enjoyed your overall experience at Tropicana! Your feedback is very important to us as we are always looking for ways to improve our guests' experiences. We look forward to seeing you again next time!
Disappointing Las cosas qe mo megustaron fueron demasiado olor acigarro crusar por el casino ya qe abia qe crusar por ahi. Y tambien los security nodejan qe los ninos caminen por lad instalaciones del casino les llama la atencion tampoco me gusto qe rrserve 4 noches y yegaron lunes demasiado tenprano al rededor de 10 am a tocar la puerta era el Housekeeping para limpiar y le done aun estamos durmiendo puedes regresar y dijo si regreso mas tarde nunca regreso y la abitacion estaba de maciado sucia pues los ninos comieron chea... read more
Business response:
We are sorry to hear about your poor experience, Mirna. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Our stay left a lot to be desired. Unfortunately the cleanliness of our room was not what I would expect. The floors were very dirty, as were the window sills and tables/dressers. While I understand the hotel has limited elevators, me and my partner only spent one night and had waisted nearly 40 minutes waiting to even reach our room. When asked about early check in (so we could the most of our experience) we were told there would be a $30 fee. I understand this is policy but as patrons who wanted to get the most of our day,... read more
Business response:
We are sorry to hear about your poor experience, Anonymous. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Horrible. Dirty , staff not helpful, very old Restaurant
Business response:
Hello Sarah, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Not a horrible value, but not as good as in the past. We were there to celebrate two birthdays, and in my experience, most hotels offer something extra for birthday visitors. Instead of any perks, first we were placed in a room at the elevator shaft so we couldn't sleep basically at all the first night. That room should never ever be used for customers, unless they're legitimately deaf - or the price should be $10/night with a warning that you won't be able to sleep. We changed rooms after the first night, and the second roo... read more
Business response:
We are sorry to hear about your poor experience, Finnwood. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,783 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is open now. It will close at 6:00 p.m.