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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad
It was okay, probably wouldn’t book there again. Stayed in the Chelsea tower. Only one working elevator that took forever to get to you. Rooms were okay but no booklet to show you what’s around. Hotel was super confusing to navigate Close to the beach, close stores and food in the building
Business response:
Your concerns are noted. We're sorry to hear about the issues you faced during your stay. Thank you for sharing your experience.
stay at a separate hotel. the hotel room was horrific. smelled like vomit. tub flooded the bathroom twice. stuff smeared all over the walls. housekeeping was great but the state of the room in general was abysmal and i had anxiety sleeping in it the casino, shopping, restaurants and showrooms were great
Business response:
Sorry for any inconvenience during your stay. We appreciate your feedback and will address the issues mentioned. Thank you for highlighting the positive aspects of our facilities.
Disappointed That my room wasn't clean stains on bed room . Tub had hair in it. I had to clean the room myself. temperature messed up in the room .I dont like rooms on the west towers. The casino and food and my family.
Business response:
We apologize for any inconvenience you experienced during your stay. Please contact us at (800) 542-7724 to discuss your concerns further. Thank you for your feedback.
Complete waste of money, left early. Everything. Broken elevators. Filthy rooms. Rude manager and completely unhelpful staff Nothing.
Business response:
Hello Anonymous, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Stay was ok other than the bugs Location was good. Room was fine. I woke up with lots of bits on my legs. Mostly right about10 left 4. They red. Decided not to complain. Didn't think it make a difference. I bough sum ointment from cvs. I wish u had a microwave in room but regulations says no. N it was noted on the website. I miss that. Other than me getting eating up by sum bugs.it was good.
Business response:
We are sorry to hear about your poor experience, Priscilla. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair I was placed in a room right behind tge elevator. There was a constant banging noise all night. I was told there were no other rooms available
Business response:
Hello William, We sincerely apologize for any inconvenience due to the room change. While we do our very best to accommodate guests' preferences, we cannot guarantee any particular room, floor or view. It is standard hotel industry practice that we reserve your selected room type at the time of booking; however, we assign rooms based on their availability at check-in. We do hope you will consider giving Tropicana another chance to provide you the high-quality accommodations and service you expect and deserve. Tropicana At... read more
Poor
Bad Highly disappointed from the first day of check in. The toilet overflow with urine and feces all over the bathroom flow after just one use. Housekeeping/maintenance/front desk didn't answer the phone until almost an hour of continuous calling all departments. Finally maintenance answered and sent someone almost 40 minutes later to unclog toilet and left the snake behind. He was the one who was able to contact housekeeping to send someone. Almost and hour later Housekeeping came to clean and mop all the while we were unab... read more
Business response:
We are sorry to hear about your poor experience, Sonia. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,783 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is open now. It will close at 6:00 p.m.