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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Decadente e sporco. Ascensori che non funzionano e camere che vengono pulite on demand. Scherziamo?!?!? Il Pulizie e problemi alla struttura, vecchia. Il prezzo conveniente in fondo aveva una spiegazione.
Business response:
Ciao Federico, ci dispiace che la tua recente visita al Tropicana non ti sia piaciuta. Se desideri maggiori informazioni sul tuo soggiorno, inviaci un messaggio con i dettagli e saremo lieti di aiutarti.
I only stayed 1 night so I showered when I got home How old the bathroom was It was very out dated and the bathroom could have been cleaner
Business response:
Hello Sheridah, thank you for taking the time to provide us with feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. This is not reflective of what the Tropicana experience should be. We truly value your comments regarding your displeasure with your room and would like to know more. Please feel free to reach out to us with any additional information and we can discuss your issues further. We hope you will give us another chance to earn your business.
I do NOT recommend the West Tower The West Tower at the Tropicana is disgusting and not recommended. Dining options
Business response:
Hello Jeremy, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Bad attitude staff Wèll the staff is rude and not very helpful. My room was right next to the elevator on the 48th floor. I couldn't sleep. I asked if I could be moved to another room. They said they were full. I tried to call the front desk before I went door, and someone picked up finally after calling 5 times, I was told yes they could move me go to the front desk. Then I went down, and they said they couldn't change my room. Being on the boardwalk
Business response:
We are sorry to hear about your poor experience, Senovia. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
It wasn't what we hoped for this time. Shower was coming out slow, bed was uncomfortable, 4 small pillows, hallways was dirty, and waited so very long for elevators, the hallway to get to room was very long to get to. We had to walk staircase to get other stuff out car cause of wait for elevator and it was filthy smelled horrible. Yeah was not going good. We had to go up or down 2 flight so waited for elevator for ice. Came to relax, came for memories, came to have a great time. Reason we stayed to try to enjoy honeymoon we ... read more
Business response:
Hello Trina, thank you for taking the time to provide us with feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. This is not reflective of what the Tropicana experience should be. We truly value your comments regarding your displeasure with your room and would like to know more. Please feel free to reach out to us with any additional information and we can discuss your issues further. We hope you will give us another chance to earn your business.
Please return deposit! Chelsea building a bit far from the centre of hotel but connects directly to the promenade which was lovely Lovely, large hotel but they did mot refund the deposit! Ive emailed numerous times and no response. That ruins the whole experience!
Business response:
Our apologies for your poor experience, Sergey. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
Overwhelming There was 3 elevators not working when checking out, we waited an hour for the elevator until house keeper put us in the service elevator. I have very bad knee pain and standing up for one hour was frustrating and my bf sat on the suitcase. We're seniors!!! It was very active and boogie nights was awesome
Business response:
We are sorry to hear about your poor experience, Diana. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Poor
Bad Everything else room service kept letting a person not on file in my room and caught them in the act while I was transitioning to another room, room smelled like urine no blankets. Beds squeaky like camping cots. Couldn't get help moved me from Havana to Chelsea towers and couldn't assist a handicapped person to l d me no I literally started tearing up trying to figure out how I was gonna transport these items with my condition. Worst experience while I had my children Food was good.
Business response:
We are sorry to hear about your poor experience, May. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,783 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is open now. It will close at 6:00 p.m.