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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointing Room smell like smoke Restaurants.
Business response:
Hello Allen, thank you for taking the time to provide us with feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. This is not reflective of what the Tropicana experience should be. We truly value your comments regarding your displeasure with your room and would like to know more. Please feel free to reach out to us with any additional information and we can discuss your issues further. We hope you will give us another chance to earn your business.
The room was hot, nice view though. Trying to catch an elevator from the parking deck is impossible Room was extremely hot. It took 20 min to catch an elevator from the 2nd floor parking deck to get inside Restaurants
Business response:
Thank you for taking the time to provide feedback on your recent visit, Venessa. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Bad The hallways to the rooms stink like pee. The indoor pool was never open when it was supposed to be. Never would find lifeguard. Pools overly crowded.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Tasia. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
I will never book a room at this hotel ever again. My room was disgusting got a refund
Business response:
Thank you for taking the time to provide feedback on your recent visit, Kingmichael. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Very Poor
Poor I didn't like i spent over 6 hours trying to find where I wanted to go..need an GPS for in the hotel. Should not have to walk a mile to get to car. You have to pay for everything..to even use pool. One of the most expensive places I have stayed, and the room was outdated..just plain old. The experience was good. The hotel not so much. Housekeeping was great..the places we ate was wonderful.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Karen. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Never Again! Elevators were a nightmare. Never running at full capacity. 3/6 elevators working entire stay. My wife is wheelchair bound only access to lobby and room. Very Clean
Business response:
Hello John, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Very Poor The bed was uncomfortable and they only give you two towels and two wash cloths for the entire weekend and they dont change sheets every day and they only give you one little peice of soap not good at all won't be staying there again waste of $1100 The casino was good and the food was delicious
Business response:
Thank you for taking the time to provide feedback on your recent visit, Wright. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Chealsea needs to be upgraded with microwaves in the rooms. Accommodate quest with original requests Hello. The room was NOT the original room I had requested 2 queen size beds. There was NO microwave in the room to warm our leftovers up from the restaurant we went to in the Tropicana. The bed could have been made up better a little sloppy. The Slot machine had ripped me off for $63. I had put a $50 bill in the slot machine and the first play I had won $185. Then I put the ticket back in and pulled on the slot handle and it ... read more
Business response:
Hello Anonymous, we sincerely apologize for any inconvenience due to the room change. While we do our very best to accommodate guests' preferences, we cannot guarantee any particular room, floor or view. It is standard hotel industry practice that we reserve your selected room type at the time of booking; however, we assign rooms based on their availability at check-in. We do hope you will consider giving Tropicana another chance to provide you the high-quality accommodations and service you expect and deserve.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,794 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is open now. It will close at 6:00 p.m.