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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Adequate but not enough amenities to make the resort fees worth it! The bed and pillows can be improved. There is no room service. No staff in casino floor or in hotel. No concierge .services. No breakfast. Trash bags left in the hallways of the hotel. We did not get a breakfast. That is a definite negative.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Disappointing Rooms are very dated, hair dryer broken bathroom was dirty Location
Business response:
Hello Francine, thank you for taking the time to provide us with feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. This is not reflective of what the Tropicana experience should be. We truly value your comments regarding your displeasure with your room and would like to know more. Please feel free to reach out to us with any additional information and we can discuss your issues further. We hope you will give us another chance to earn your business.
will not come back no pay outs. expensive the room
Business response:
Hello Colleen, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
if you want to lose money…. long walks from tower in hotels someone stole money from my car in the garage and no one helped in Hotel. I also paid for the garage in which I was robbed
Business response:
We are sorry to hear about your poor experience, Farid. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Bad
Business response:
Esteemed guest, we truly appreciate you taking the time to provide feedback on your recent visit. We're saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to reach out to us at therowguestfeedback@caesars.com and provide your contact information. We look forward to speaking with you and the opportunity to restore your faith in our property and staff.
I was on a 3 day break for my birthday and it was very disappointing because of the service.
Business response:
Esteemed guest, we truly appreciate you taking the time to provide feedback on your recent visit. We're saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to reach out to us at therowguestfeedback@caesars.com and provide your contact information. We look forward to speaking with you and the opportunity to restore your faith in our property and staff.
Fair The room stank of cigarettes despite being a no smoking room, there were chips in the furniture, the shower wasn’t as clean as we’d have liked. Hotel was right on the boardwalk and good location.
Business response:
Thank you for providing your feedback and letting us know about your experience, Brendan. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Fair
Fair
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,208 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.