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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointing The room I reserved was not available, no personal service at the location, i was not told until many attempts at the machine check in and after I called a number after a long wait to go to a different location to check in, horrible experience. The location, and parking
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Tropicana Atlantic City
Terrible The iron was broke. The bed was hard the closet door was broke there was no one to assist at the kiosk The carpet was nice
Business response:
Thank you for providing your feedback and letting us know about your experience, Jeffery. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Birthday gathering for family members and that was great Hard reaching front desk.heard to get new remote,coffee machine dirty.car broken into items and papers taken,long line for elevators 15-30 minute wait.know water to room for first four hours The room was ok
Business response:
Thank you for providing your feedback and letting us know about your experience, Laverne. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Very Poor
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Terrible Room was old and dirty. The Chelsea tower isn’t even near the casino and took 45 minutes to find because there are no signs directing you to it. So overpriced
Business response:
Thank you for providing your feedback and letting us know about your experience, Mike. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Bad
Business response:
Thank you for providing your feedback and letting us know about your experience, Kim. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Disappointing It was very to navigate through the hotel. There aren't signs to point you into check in. They have check in kiosks but I prefer a live person. The staff aren't friendly and we needed more towels and blankets. No one brought it up for us until the next day after calling the front desk 15 times. If you are new to this hotel be prepared for a lot of walking and getting lost. They have mostly everything on site. Most of the restaurants open late and close early. So make sure to make reservations to avoid long line... read more
Business response:
Thank you for providing your feedback and letting us know about your experience, Carolyn. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
I wouldn't stay Room was filthy and I got upgraded to another room and it still was filthy wasn't even worth complaining about the second go around. My room was filthy would not recommend this hotel to anyone only for the entertainment but don't stay.... Please book at the Caesar hotel.
Business response:
Thank you for providing your feedback and letting us know about your experience, Lareka. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
HORRIBLE #1 a working CLEAN refrigerator and not not placed on the floor. #2 towels had holes in them and hair on them. 3) I asked for complimentary toothbrushes, wasn't available, the casino / hotel makes tons of money , complimentary toothbrushes should have been available. 4, no microwave available 5. Trying to find the car in the parking garage then once we find the car, half hour wait to get OUT of the parking garage b/c of the long lines! 6. Elevator jammed pack, to get to the lobby! Nothing!
Business response:
Thank you for providing your feedback and letting us know about your experience, Sheila. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Tropicana Atlantic City has a 3.9 star rating with 87,388 reviews.
Tropicana Atlantic City is closed now. It will open tomorrow at 9:00 a.m.