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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad
Fair Not clean
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
TERRIBLE EVERYTHING. Just not a great experience. Then you go online and they have rooms in the south tower and north tower so I called to get our rooms changed, and they said even though they show up online you would not be staying there. False advertising. They made it look so great and it was not. So many people not happy with the experience at all. Used to be a great place to stay, not anymore. Would not book a room there again. Not much went well. Waited an hour in line to check in. We were sent to Chelsea Tower, did no... read more
Business response:
We are sorry to hear about your poor experience, Henry. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Bad I usually stay in the Havana tower the West tower smelled like marijuana cigarette smoke all my clothes smelled the coffee pot looked like it hadn't been cleaned in 10 years I had no toilet paper when I checked in and it cost me over a $130 for 1 night Location
Business response:
Hello Larkin, thank you for taking the time to provide us with feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. This is not reflective of what the Tropicana experience should be. We truly value your comments regarding your displeasure with your room and would like to know more. Please feel free to reach out to us with any additional information and we can discuss your issues further. We hope you will give us another chance to earn your business.
Fair
I wounld not stay there again I didnt like the cost of the rooms, they are overrated for what you get even in there supposed upgraded room poor service by clening staff I was there three days and never saw the cleaniing crew
Business response:
We are sorry to hear about your poor experience, Filippone. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
our air conditioning stopped working the first night the second night we had to move rooms getting allowed of the servic customer service not good. no one would answer the phones you get connected to 3 different people before you can get an answer. That it was right on the ocean
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
tolerable there was no housekeeping it was ok
Business response:
Hello Esan, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you, Tropicana Atlantic City
Fair
Business response:
Hello Gonzalez, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you, Tropicana Atlantic City
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,208 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.