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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I will not book a hotel with u again and will not rent a room at this run down hotel again been It was close to boardwalk I told u hotel ain't a premium price hotel our room was dumpy
Business response:
Hello Tom, thank you for taking the time to provide us with feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. This is not reflective of what the Tropicana experience should be. We truly value your comments regarding your displeasure with your room and would like to know more. Please feel free to reach out to us with any additional information and we can discuss your issues further. We hope you will give us another chance to earn your business.
it was okay. not happy with the billing. I was over charged and I am having a very difficult time trying to resolve it. very hard to navigate around the hotel rooftop pool
Business response:
Thank you for providing your feedback and letting us know about your experience, Anonymous. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Poor Wasn't what I booked no microwave in the room was supposed to be king bed,Wasn't wasn't no breakfast No breakfast
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Bad
Business response:
Hello Samuel, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Poor It wasn't the room in the picture, the shower door was coming off the wall, we asked 3 days in a row for new towels, we got them the day we were leaving, no front desk to even go too if you need help, all you can do is call and wait on hold, alot of stuff is closed during the week, the imax was playing ET and JAWS. If that tells you anything...
Business response:
Thank you for providing your feedback and letting us know about your experience, Alan. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Don't stay here. IMO Very old facilities, very noisy. No housekeeping whatsoever for second night. First room many issues. Switch room not nice either.
Business response:
Hello Tony, thank you for taking the time to provide us with feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. This is not reflective of what the Tropicana experience should be. We truly value your comments regarding your displeasure with your room and would like to know more. Please feel free to reach out to us with any additional information and we can discuss your issues further. We hope you will give us another chance to earn your business.
Not acceptable Housekeeping I asked for towels and to clean room but it was not done until midnight I had to clean my own bathroom unacceptable I will not go again and I have been staying there for 30 years I always loved this hotel but it needs to be updated
Business response:
We appreciate you taking the time to provide your feedback, Mccourt. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Won’t come again No front desk staff No advance notice about card key and proximity to phone/cc Restaurants not open Too much walking Nickel and dimming fees
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Not impressed The long check in lines, long wait to get luggage to room, no microwave in room, small pools and had to make reservations to use indoor pool. Close to the beach and food places.
Business response:
We appreciate you taking the time to provide your feedback, Cox. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,208 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.