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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very Poor
Business response:
We are sorry to hear about your poor experience, Adam. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Will not return Valet staff were RUDE because we had to wait for bellhop to bring our belongings down. Everything we wanted to do in the hotel like dance clubs or pool required a cover charge or reservations. should be included with our room like other hotels! SO confusing to someone who has never been there as to where to park to find the front desk and which location we should do valet in. close to beach
Business response:
We are sorry to hear about your poor experience, Anonymous. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Not worth the price The room was dirty, ring marks on tables, crumbs on floors.
Business response:
We are sorry to hear about your poor experience, Maria. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
I won’t stay there again the room while upgraded with water views was cheaply done no room service all three days unless I asked for was not cleaned daily ran out of tissues mid stay had to call had to call for them nice property
Business response:
We are sorry to hear about your poor experience, Frank. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Very Poor
Business response:
We are sorry to hear about your poor experience, Jess. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
el baño tenía pelos y está el vinil despegado de la pared la limpieza la ubicación
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Disappointing Food court then enjoyed the air show I can say that most of the guests that we ran across coming into the Tropicana or getting into an elevator you're very helpful God bless them Food court looks great good food no problem is the elevator store does not stay open long enough to get a handicap scooter or even a wheelchair or someone pushing a stroller the door is closed on you it's not stay open long enough would someday this may cause a hazard or injury
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Horrible and dirty room conditions. Would never stay there again. The room was dirty, it had laminate floors that were not swept or cleaned. Mini fridge was full of left overs when we checked in. Even the rugs in the hallways and elevator areas looked as though they had not been vacuumed in weeks. Restaurants were very good. Plenty of places to shop and eat.
Business response:
Hello Michael, thank you for taking the time to provide us with feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. This is not reflective of what the Tropicana experience should be. We truly value your comments regarding your displeasure with your room and would like to know more. Please feel free to reach out to us with any additional information and we can discuss your issues further. We hope you will give us another chance to earn your business.
Fair Rooms were dirty, housekeeping never dumped trash, no breakfast provided, too many people, limited parking, over priced for crap rooms. Long lines for elevator. I liked that you didn't have to travel far for food. The casino was not far and the beach was right there.
Business response:
Hello Samantha, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you, Tropicana Atlantic City
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,208 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.