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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Communication with staff is horrible, the parking garage was so far away from where our room was. Our room itself wasn’t It was a maze to get to anywhere, the parking situation is awful It is nice to be right by the boardwalk/beach
Business response:
Thank you for bringing your concerns to our attention. We are concerned that your overall expectations were not met and are sorry you were disappointed in your experience. We will take your feedback into advisement and make the adjustments needed.
Fair
Business response:
Adrian, we would like to thank you for taking the time our of your day and leaving us a review. We appreciate your feedback.
OUTDATED AND DIRTY UPDATED ROOMS AND AMENITIES
Business response:
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all of our guests. Once again we would like to thank you for your feedback, and we are truly sorry for your poor experience.
Bad
Business response:
We are sorry to hear about your poor experience, Capre. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair
Disappointing
Business response:
We appreciate you taking the time to provide your feedback, Youzhang. Your comments have been shared with the appropriate team.
Poor I didn’t like that both night I was there someone had keys to get in my room and tried walking in my room thank god I was in the room both time
Business response:
We are sorry to hear about your poor experience, Anonymous. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Very Poor Well there's a saying you get what you pay for ,but I do not totally agree we did not pay to be misled or to have an unpleasant stay.so we got there check in we had to pay an extra 150 for or stay we were told when we leave we will received it back oce we check out we were told 6_10 business days,along with that fights in the hall ways weed smells all in the room and hallways. And speak on hallways being filthy no time at all for the 4 day stay was it clean, several times someone was using there key to try to open ... read more
Business response:
We are sorry to hear about your poor experience, Wallace. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Disappointing
Business response:
Our apologies for your poor experience, Acevedo. We want nothing more than for you to enjoy your stay, we will make sure to let the appropriate team know about your poor experience.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,200 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is open now. It will close at 6:00 p.m.