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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very bad experience Having two chairs in room for two people. We request a second chair and request was denied. Shower had very little water pressure Good Nothing
Business response:
Thank you for providing your feedback and letting us know about your experience, Harold. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Garbage, will not go back. This hotel has completely gone down hill, the bed was literally side ways the tv was hanging off the wall. The floors were dirty and the staff was very rude.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Terrible Got stuck in a Elevator
Business response:
Thank you for taking the time to provide feedback on your recent visit, Christopher. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Outdated, no staff and run down area. Room and hallways were outdated and not the cleanest. Water smelled like garbage. Area around hotel did not feel safe and wasn’t much to do. Nothing
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Bad
Business response:
Thank you for sharing your feedback, Yvetta. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Tropicana Atlantic City
Disappointing
Business response:
Thank you for taking the time to provide feedback on your recent visit, Cristina. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
It was okay for the money The room was stuffy and the a.c. didn't work
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Bad Everything. The staff were far from helpful park far away with no carts to carry luggage from the parking garage. No clear indication of where to check in or even where to park. I understands it’s a smoking room but the ashes found in the coffee maker was over the top. There’s not even a microwave in the unit itself. The window doesn’t open and there’s no balcony. The staff was lack there off one person covering a desk for a property this big is just absolutely unrealistic. At this point someone would have a better chanc... read more
Business response:
Thank you for taking the time to provide feedback on your recent visit, Anonymous. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Very Poor
Business response:
Hello Sherley, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Tropicana Atlantic City has a 3.9 star rating with 89,742 reviews.
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.