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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good and the bad The money thing I had to go to three places the put money the a card The Indoor pool nice service
Business response:
Thank you for taking the time to provide feedback on your recent visit, Lashay. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Fair The room was drab the amenities were poor the sink backed up no cleaning services had to call for clean towels the garbage was not dumped. We booked a King we received two queens. The bus transportation service center was closed we were dumped at Casears Staff was not nice Good security
Business response:
Thank you for providing your feedback and letting us know about your experience, Anonymous. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Disappointing Its a ver big beautiful place very clean but also very confusing on how to get places theres really no signs to tell u were to go for check in parking was crazy n they charged my card 2 times smh so still fighting to get my money back i honestly wouldnt recommend staying there but to vist while ur staying elsewhere would be better check in was a mess took 2hrs it was very frustrating It was very clean
Business response:
We appreciate you taking the time to provide your feedback, Best. Your comments have been shared with the appropriate team.
Disappointing
Business response:
Hello Allison, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Poor
Business response:
Hello Cynthia, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
The value for what I paid to stay in this specific room was unacceptable. The room was very old. There was no blanket on the bed only sheets. The AC didn’t drop lower then 75 which was very uncomfortable to sleep in. The bed was comfortable and the room was clean.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Disappointing The room was a mismatch of 1960s decor. Definately didn't get anything close to what was pictured. Thick dust all around edges of room. Ball of hair in shower. Torn wallpaper. Busted up a/c vent. Main hotel was nice. Boardwalk location. Staff that I did encounter were helpful and pleasant. Entertainment available on a weekday. Carmines food is amazing. Accessible parking.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Fair
Business response:
We appreciate you taking the time to provide your feedback, James. Your comments have been shared with the appropriate team.
Disappointing
Business response:
Thank you for sharing your feedback, Justin. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Tropicana Atlantic City
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,742 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.