Content Writer at Birdeye in Palo Alto, CA, United States - Apply now!

Why Birdeye?

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.

Job Summary

We are seeking a talented Content Writer to join our team. The ideal candidate should have experience writing high-quality content for B2B SaaS companies. The candidate will be responsible for creating compelling and informative content tailored to our target audience's needs. The candidate should have a strong understanding of SEO fundamentals and experience optimizing their content for searchability on search engines. The candidate will also be responsible for editing and proofreading content created by other writers. Experience working with freelance writers will be an asset.

Responsibilities

• Create high-quality and engaging content for B2B SaaS companies, including blogs, whitepapers, case studies, eBooks, and more.
• Edit and proofread content created by other writers to ensure it meets the company's high standards for quality, tone, and style.
• Research to ensure all content is informative and accurate and stays up-to-date with industry trends and best practices.
• Develop a deep understanding of the target audience and create content that speaks directly to their needs and pain points.
• Optimize content for searchability on search engines using SEO best practices.
• Collaborate with internal teams, including the marketing team, to create content that aligns with the company's overall strategy and messaging.
• Manage and prioritize multiple projects simultaneously, ensuring that all deadlines are met.

• Bachelor's degree in English, Journalism, Communications, or a related field.
• At least 3-4 years of experience writing content for B2B SaaS companies.
• Strong writing, editing, and proofreading skills, with the ability to create engaging and informative content that resonates with the target audience.
• Strong understanding of SEO best practices and the ability to optimize content for searchability on search engines.
• Excellent research skills, with the ability to conduct thorough research on a wide range of topics.
• Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously.
• Ability to work collaboratively with internal teams and external partners.
• Familiarity with content management systems (CMS) such as WordPress.
• Excellent communication and interpersonal skills.

If you are a talented Content Writer passionate about writing high-quality content that engages and informs readers, we encourage you to apply for this exciting opportunity. We offer a competitive salary, benefits package, and the opportunity to work with a dynamic and growing team.

Why You’ll Join Us

At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication.

Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.

Benefits?

• 100% Employer-paid benefit plans available for employees with multiple health plan options (HSA, PPO)
• Flexible PTO
• 401(k) with company match
• Flexible work from home options available
• Maternity & Paternity Leave
• Employee Resource Groups - network with like-minded "Birds"
• Abundant opportunities that come with a dynamic and fast-growing organization!