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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Everything we were told and expected from Universal Windows happened.
Business response:
Hello, Kenn. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
The process was easy the doors are high quality the only issue is one door does yet have the correct hardware
Business response:
Hello, Dennis. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
From beginning to installation - amazingly easy!
Business response:
Hi, Tammy. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
My wife and I were very pleased and satisfied with our installer!
Business response:
Hello, Daniel. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J
Our daughter is thinking about getting a couple new windows now!
Business response:
Don, we appreciate your 5-star review and thrilled to hear you've recommended us to your daughter! Thanks again for trusting us with your replacement windows and becoming an advocate for Universal Windows Direct.^J
Good products good technicians
Business response:
Hello, Dave. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
Although I think the quality is superior vs. competitors in our market, and the installation process is minimally disruptive vs. tearing out the old frames and trim, I would advise a friend to explore the cost of a contractor to install quality windows. We bemoan the loss of some of the field of vision with a window insert, as well as the larger interior “frame”. We were not in a position to wait, and chose UWD to bypass those issues. All things considered, we still are very satisfied and feel an immediate difference in comf... read more
Business response:
Hi Customer, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback!
Very professional installers. LEFT NO TRASH BEHIND. Friendly got the job quickly and were very efficiently.
Business response:
Hi, Robert. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
In the end, the installed product we received created a beautiful improvement in our home. We felt our salesman lacked knowledge about the products we needed, greatly delaying the beginning of our project. We were quoted for in-frame replacement windows by the salesman, but, due to the very poor condition of our window openings, we needed full tear-out windows. Properly training the sales force to observe the openings and to listen to the customer's requests will lead to a 5-star experience. The installers were TOPS! We've h... read more
Business response:
Hi David, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! ^J
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.7 star rating with 4,579 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 11:00 a.m.