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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Great job, no mess and it was finished in no time. Great curb appeal for the property.
Business response:
Hi Marlene! Thank you for the positive feedback and recommendation. Please don't hesitate to reach out if you need anything! - MS
The entire experience with universal windows has made such a big decision seem so easy. Our sales rep Cody Hinkle was very professional, very informative and easy to work with. He answered all of our questions thoroughly and explained the products in such a way that we truly understood what it is we are getting and the value it will add to our home. I highly recommend this company and this sale rep to anyone!
Business response:
Hi Kellie! Thank you so much for the positive feedback and recommendation. We are so happy to hear that Cody helped to make your big decision easier. Please don't hesitate to reach out if you need anything. - MS
Jenna Wolf is amazing and so knowledgeable! The entire process was easy and enjoyable. Jenna went above and beyond! I would recommend Universal Windows Direct and Jenna every time! Thanks Jenna!
Our Sales Rep Jenna Wolfe was very professional and knowledgeable. She was able to answer all of our questions and explain the whole process. We are also extremely happy that everything is custom made right here in Ohio. We are looking forward to installation of our new windows and highly recommend anyone looking for windows to contact Universal Windows Direct!!!!
Business response:
Hi Lorrie! Thank you so much for the positive feedback and recommendation. We can't wait to install your new windows and are happy to hear that Jenna provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS
Jenna Wolfe spent 2 hours going over everything with me. She is very personable and has a great knowledge of the product. I would highly recommend asking for Jenna as your sales rep.
Business response:
Thank you for your feedback and recommendation. We are so happy to hear that Jenna provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS
Jenna Wolfe was very informative and very professional. She answered all my questions that I had and knew her stuff. I highly recommend Jenna when you want windows ❣️
Business response:
Thank you for your feedback and recommendation. We are so happy to hear that Jenna provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS
Sales Rep Jenna was great! Very focused and knowledgeable- a pleasure to deal with.
Business response:
Thank you for your feedback and recommendation. We are so happy to hear that Jenna provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS
Our rep Jenna Wolfe came over to our house and explained how the windows would be saving us money in our heating bill if we got them. We did buy from this company and Jenna was awesome. We are very happy with the service they provided and the windows are beautiful.
Business response:
Hi Gretchen! Thank you for your feedback and recommendation. We are so happy to hear that Jenna provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS
Jenna Wolfe was amazing. This was our first time getting new windows for our first home. We had previous quotes . She explained all the different options and brought product to show us and made the process very easy unlike other window company’s telling us this is what we are putting in your house. Nothing was forced on us . She was very friendly even to our fur baby’s . If you need new windows . Jenna Wolfe I would 10/10 recommend
Business response:
Hi Natasha! We are so happy to hear that Jenna provided you with a great experience for your first time getting new windows for your first home! Thank you for choosing Universal Windows Direct for your home improvement project. Please don't hesitate to reach out if you need anything! - MS
Universal Windows Direct of Cleveland has a 4.9 star rating with 1,993 reviews.
Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 8:00 a.m.