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Universal Windows Direct of Cleveland

4.9

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.91,996 reviews
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Wayne Eitel's profile image
Wayne Eitel 
recommend  Recommended
5 years ago

they did an exceptional job yesterday installing our new picture window. a new entry door and 2 storms doors. the product appearance exceeded our expectations, alomg with the clean up was amazing. the installers Ken and Jim were on time and very professional. we will be using this company later on this year!! 

Business response:

Hi Wayne. It is great to see your feedback on the professionalism of Ken and Jim during your recent installation. We love that the products exceeded your expectations. We look forwarding to being your 'go to' company to fulfill your future needs. Welcome to the UWD family. 

Kelley Gibson's profile image
Kelley Gibson 
recommend  Recommended
5 years ago

Very professional Cody and Scott. Would recommend them. 

Business response:

Hello Kelley, we are so glad Cody and Scott were fast and efficient on your project. Thank you! 

Bev Bohnen Hudec's profile image
Bev Bohnen Hudec 
recommend  Recommended
5 years ago

yes The salesperson Cody was very helpful and knowledgeable about the windows. He used a soft sell approach which I prefer.. 

Dennis Jarvis's profile image
Dennis Jarvis 
recommend  Recommended
5 years ago

Cody Hinkle was very helpful in getting us started, great presentation. strong company model, give em a shot! 

Carol Kovar's profile image
Carol Kovar 
recommend  Recommended
5 years ago

was visited by a very kind and courteous Cody Hinkle who walked us through the entire process show does top quality products and quoted us some more than fair price I would be happy to do service with them anytime 

Samantha Hill's profile image
Samantha Hill 
recommend  Recommended
5 years ago

Ben and his crew perfectly installed 23 windows today in a matter of hours. Another company told us it would be two weeks! Their work was amazing and our new windows look absolutely perfect. We had a great experience with Universal Windows. We spoke with many companies and I believe we made the right choice. 

James Herron's profile image
James Herron 
recommend  Recommended
5 years ago

Ryan and his crew were fabulous! Windows are awesome. Lifetime warranty! Superb fast installation. Excellent price. Very happy! 

Jonathon Calkins's profile image
Jonathon Calkins 
recommend  Recommended
5 years ago

Cody Hinkle was excellent. Very happy with his experience. He was very knowledgeable and very professional. So happy with my windows that were installed and can not wait to get my front door done. Definitely will be having Cody come back out in the spring to have siding completed also. 

Business response:

Yay! We are thrilled to hear about your experience. Please let us know if we can assist with anything else. Thank you, UWD Customer Service 

Andy Comer's profile image
Andy Comer 
recommend  Recommended
5 years ago

Just want to post a thank you to Tim and his crew. They came out last week and did a great job siding our house. 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.9 star rating with 1,996 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is open now. It will close at 8:00 p.m.