Universal Windows Direct of Cleveland's cover image
Claimed

This profile has been claimed by the business owner or representative.

Universal Windows Direct of Cleveland

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.74,579 reviews
Select a rating
Mike I.'s profile image
a year ago

I am very pleased with the new windows and I can't say enough about how great Ben Drakes crew was. 

Business response:

Hello, Mike! Thank you for this amazing feedback on your experience with us at Universal Windows Direct! We are so happy to hear that Ben Drake's provided you with a great experience. Please don't hesitate to reach out if you need anything! ^J 

Dave F.'s profile image
a year ago

Windows are great.. communication not so.. installers showed up one morning this week & told my wife they brought wood for new inside casings which we knew nothing about.. my wife freaked out.. called me home.. it worked out & Denver was cool so all good.. then we asked Denver about the window repair & he knew nothing about it.. then we asked him about our faded front door & Denver knew nothing about it.. customer service called next day.. sent Jim out to repair window & looked @ door.. hoping we can get a qt of paint to rep... read more

Brenda T.'s profile image
a year ago

Our experience with Universal was awesome! We had another company come in and they were extremely pushy. Universal gave us the facts, were very knowledgeable about their product and what we were looking for! 

Business response:

Hi, Brenda. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Leland J.'s profile image
a year ago

This was one of the best experiences we’ve had working with a contractor. 

Business response:

Hi, Leland. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Dave S.'s profile image
a year ago
Billy M.'s profile image
a year ago
Gary M.'s profile image
a year ago
Customer in Chesterland, OH's profile image
Customer in Chesterland, OH 
a year ago
Esterleta T.'s profile image
Esterleta T. 
a year ago

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.7 star rating with 4,579 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 11:00 a.m.