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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
RecommendedI want to say what a great job UWD did installing our windows. Everyone from the salesman to the installers were very professional and courteous. Had to wait a couple extra weeks due to Covid delaying the glass, but, that is understandable. Our windows look great!
Business response:
Nancy, thank you so much for the positive review! We are so happy that you love your new windows and that our team members provided you with an excellent experience. Please don't hesitate to reach out if you need anything! - MS
Cody Hinkle. He's a terrific sales man, and dedicated to his job. Thanks for the help with my windows.
Business response:
Phyllis we could not agree with you more about Cody. We appreciate his dedication and commitment to providing an educational presentation.
Universal Windows Direct out of Bedford Heights. What a great company, great product and the installers know and do a great job. John and Frank were our installers. A+
Business response:
Thank you Donna. We appreciate your comments. We are glad to hear you had such a great experience.
Had a great experience with Cody helping us replace our windows! Thanks Cody!
Business response:
We appreciate your post John and will be sure to pass it on to Cody. Thank you!
Universal Windows has been a great help to us in updating our home. We just purchased another 19 windows as we definitely can tell the difference in temperature from our old windows to our new windows! We also had our roof redone by them earlier this year and it looks great. Cody Hinkle came out and helped us today and was very professional and friendly. I would recommend him and Universal Windows if you need work done to your home!
Business response:
Hi Rosemary! Words can't express how much we appreciate your confidence in our product and company that you have reached out once again to entrust your home's replacements to our team. Earning your business repeatedly lets us know we are doing what we set out to do, provide great service and product at the best affordable price. We also know what a great experience Cody delivers on behalf of UWD. Thank you.
Five star rating!! Universal Windows Direct is the way to go. Very professional and accommodating. Cody Hinkle would love to help with your home improvements: windows, doors , siding, roofing or gutters!
Business response:
Hi Tina! Thank you for such a glowing review. We value your opinion and we value our team members like Cody. His love for helping homeowners shines through every time. We will keep you updated on your progress.
Jake gave us a very thorough sales explanation of the product today and got us a great deal for our windows. We are looking forward to the install and enjoying them in our home.
Business response:
Hi Stephanie thank you for your review. We appreciate you took the time to post. Soon, you will be saying " I love my windows".
Dave Volpe came and did a very informative presentation, I actually learned a lot about windows. Dave is knowledgeable, friendly, and he cares. We bought windows from him after his presentation. We’re calling Dave back for siding and doors next. I just wanted to add to this since after the install. This whole experience has been a complete joy, from the initial meeting with Mr. Volpe, the customer service representatives to the installers. Jim, Denver and the rest of the crew were great. They were a well oiled machine yest... read more
Business response:
Dante thank you for sharing your experience with Dave and his presentation on our product. He definitely cares about helping home owners make good choices for their homes. We are proud to have him as part of our team. We appreciate you welcoming him and for choosing Universal Windows Direct for your project. We look forward to your installation.
Cody Hinkle came out on Wednesday and it just so happened to be my girlfriends birthday so instead of taking up time he offered to come back Saturday we sat down for about a hour and a half and we were blown away by the window demonstration and also by how professional he was
Business response:
Hello Mike. Happy belated birthday to your girlfriend! We hope it was great. Thank you for welcoming Cody into your home. Cody has been a fantastic addition to our team for some time and he obviously loves what he does.
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.9 star rating with 1,993 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 8:00 a.m.