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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directionsWeekday | Schedule | Status |
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Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
I am a do it yourself guy, skilled tradesman, and planning to replace my own windows as I have many times before. I met Jeff and found that the Plus model windows seem perfect for our needs. We negotiated what I feel is a fair price, almost too good to be true from what others quoted. We have contracted for 26 windows to be replaced. I plan to blog and video much of the process and provide a personal online review once completed. My hopes are high.
Price was unbeatable, Tim and his crew were AMAZING! They went above and beyond I AM OBSESSED with the way my house turned out. New UWD crew will be out tomorrow to install my gutters. They were prompt, professional and all were very nice and great personalities. After a bad experience with another company they turned my stress into Excitement THANK YOU TIM AND CREW FOR MAKING ME LOVE MY HOUSE AGAIN!!!!
Jake Frantz was the salesman who did an excellent job of showing me the products. He worked with me to get a good price. Showed up on time. Happy with the company so far.
Cody Hinkle spent the morning sharing window options with me. Very informative.
Overall amazing experience. From the start with the sales rep that came to our home on a Saturday to the install we just had completed today it was great. Very reasonable, I mean we have windows that are 44” x 70” and that double lifetime warranty is just great piece of mind. Only suggestion would be in the customer service that handled the scheduling. I know employees call in sick and you have to adjust accordingly, totally understandable, but maybe more heads up than 20 minutes from when they were to be at the customers ho... read more
Cody Hinkle was very professional and friendly. He throughly explained the installation process to me. Excited to get my new Windows!
We had one of their Home Educators, Cody Hinkle, come out to our home for a quote on windows & siding. He was very courteous and knowledgeable. Nice product, good quote. Thanks!
Wow! Our salesman was so polite and knowledgeable! (His name was Damon). He brought in a sample window and let me open and close them and showed me how easy it is to pop the screens in and out. I’m obsessed with having clean windows and these are soooo easy to clean! As soon as my windows came in the installers were there THE NEXT DAY! They were so nice! They were clean and neat and FAST! I had no clean up when they left. I had a FANTASTIC experience with Universal!
we were impressed with the quality of the product and Cody Hinkle's professionalism and knowledge of the product.
Universal Windows Direct of Cleveland has a 4.9 star rating with 1,996 reviews.
Universal Windows Direct of Cleveland is open now. It will close at 8:00 p.m.