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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
The phrase “l love my window” absolutely fits. We got new windows last year, our heating bill dropped by as much as $50 per month. Today, we got our new patio sliding door and it’s absolutely perfect. What a difference from the old, it’s already so much more guitar in our family room. The workers last year and today were absolutely professional, very clean during and after the install. I would recommend Universal Windows, they’re worth every dollar. And you save money on your utilities later.
Business response:
Hi Christian! Thank you so much for the positive feedback and recommendation. Please don't hesitate to reach out if you need anything! - MS
This is our second time in less than a year that we’ve purchased from Universal. Cody Hinkle is a pleasure to work with. No complaints and any issues we had were handled quickly and professionally.
Business response:
Hello! Thank you for the positive feedback and recommendation! We are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS
A good meeting today with Cody Hinkle and signed on for some specialty windows! Thanks!
Business response:
Thank you for the positive feedback and recommendation. Please don't hesitate to reach out if you need anything! - MS
Cody Hinkle was great in his presentation of your windows. He was very knowledgeable and answered all questions that I, my daughter & son in law had for him. He also made us very comfortable in every way possible. His sense of humor was absolutely wonderful!! Can't wait to have these new windows in my home!! THANK YOU CODY & Universal Windows for sending Cody to us! The grandbabies loved him also 😊
Business response:
Hello Beverly, thank you for the positive feedback and review! We can't wait to install your new windows and are so happy to hear that Cody provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS
We were overwhelmingly satisfied with the service that we received from Universal Windows Direct -- Cleveland. The installers, (I forgot their names) arrived right on time and ready to work! The team was very polite, they worked very fast & efficiently; the instillation was even completed before the estimated time given. It was professionally done; they were polite and even took the time to teach us how our new windows/patio doors opened and closed. This company comes highly recommended. 10/10
Business response:
Hi Sara! Thank you so much for the positive feedback and recommendation! We are so happy to hear that you love your new windows and doors and that our install crew provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS
Absolutel wonderful experience. Very informative cant wait to get our windows installed! Cody Hinkle was a awesome salesman and overall great person! Pleasure doing business with you!
Business response:
Hi Jessica! Thank you so much for the positive feedback and recommendation. Please don't hesitate to reach out if you need anything! - MS
Had a great experience today with Cody Hinkle from UWD. Very impressed with the products they offer. Can't wait to get our new windows and door!
Amazing experience. I wouldn’t hesitate to recommend Cody Hinkle to anyone looking for windows or siding.
We were very happy with the amazing customer service throughout our experience. Our sales rep was always available and prompt to respond to any question. And on top of it all, we now have quality windows that look great!
Business response:
Hi Liz! Thank you so much for the positive feedback and recommendation. Please don't hesitate to reach out if you need anything! - MS
Universal Windows Direct of Cleveland has a 4.9 star rating with 1,996 reviews.
Universal Windows Direct of Cleveland is open now. It will close at 8:00 p.m.