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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
We received the product and service that we expected and were promised
Business response:
Hi, Laura. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
Quite satisfied
Business response:
Hello, Customer. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^J
will be a 5 if the replacement frame is handled in a timely manner
Business response:
Hi, Bob. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
The staff - from the person who answers the phone, the salesman (Dave) and the installers - were absolutely great.
Business response:
Hello, Kathy! Thank you for this amazing feedback on your experience with us at Universal Windows Direct! We are so happy to hear that our team provided you with a great experience from start to finish. Please don't hesitate to reach out if you need anything! ^J
Great salesman and great installation
Business response:
Hello, Ron. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
The product is well made, the installation very professional and priced at good market value.
Business response:
Hi, Dave. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
I had a good experience. A few windows were not correct and a screen was damaged. Issues were addressed timely. Their crews arrived on time, were pleasant and answered questions. They cleaned up after install. Great financing opportunities. Overall, a good experience
Business response:
Hi, Holly. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
I enjoyed my sales partner and installer. They all were great.
Business response:
Hi, Joseph. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
We’ve had exceptional service every time we’ve ordered new windows from UWD! Great knowledgeable staff and super quick and efficient installers!
Business response:
Hi, Erika. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.7 star rating with 4,579 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 11:00 a.m.