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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Jenna Wolfe is nothing short of AMAZING!! This girl knows her stuff and went to work to get me exactly what I wanted! She went above and beyond and even personally checked in with us several times during installation and after! Love her!
Business response:
Hi Kali! Thank you so much for the positive feedback and recommendation. We are so happy to hear that you had a great experience working with Jenna. Please don't hesitate to reach out if you need anything! - MS
Jenna Wolfe was fantastic!!! Very knowledgeable and helpful selecting my front door and sliding door. Kept me updated on the manufacturing and installation. Very pleased.
Business response:
Hi Louise! Thank you so much for the positive feedback and recommendation. We are so happy to hear that you had a great experience working with Jenna. Please don't hesitate to reach out if you need anything! - MS
A great job 2 great guys did the best job and cleaned up better than I could have very very pleased thank you mrs knight
Business response:
Hello Mrs. Knight, thank you for the positive feedback and recommendation. Please don't hesitate to reach out if you need anything! - MS
Jenna Wolfe was amazing. She came out and everything was explained very well. She was the best.
Business response:
Hi Nikki! Thank you so much for the recommendation and positive feedback! We will be sure to let Jenna know that she provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS
I’ve used this company many times and I can honestly tell you they are the real deal. I am so happy with the work they have done for us and an absolute great product. Extremely professional and a very well run company!
Business response:
Hi Todd! Thank you for the recommendation and the positive feedback. We appreciate your loyalty to our company and are so happy to hear you had a great experience working with us. Please don't hesitate to reach out if you need anything. - MS
I loved that Universal Windows came to my house even with the pandemic going on. We were safe and the sales person showed us what we wanted. My husband surprised me and had new doors and shutters ordered. It took awhile but it was all worth it. I can’t thank them enough for the sales person, the people in the office, the warehouse manager, and most importantly the installers! The doors and shutters goes great with my windows from last years purchase from Universal Windows Direct! Before and after pictures in comment. Take ... read more
Business response:
Irene Abel thank you so much for your positive feedback and recommendation. It was a pleasure working with you and your house looks fantastic! Please don't hesitate to reach out if you need anything. - MS
We purchased a beautiful cherry color patio sliding glass door from Universal Windows Direct.The door itself is absolutely gorgeous and the installer did excellent work and clean up in a matter of hours!We love the product and the service we received from this company!We referred them to many family and friends for windows and doors. We would highly recommend calling Universal Windows Direct for any of your needs!
Business response:
Hi Emy! Thank you so much for the positive feedback and recommendation. We are so happy to hear that you had a great experience working with us and that you love your new sliding glass door. Please don't hesitate to reach out if you need anything. - MS
cody hinkle did an awesome job he showed us everything about windows recommended to everyone
Business response:
Hi Janette, thank you for the positive feedback and recommendation! We are so happy to hear that you had a great experience with us! Please don't hesitate to reach out if you need anything. - MS
Before and after couldn’t be happier. The crew that installed our windows where great and very professional
Business response:
Hi Karl, thank you for the recommendation! We appreciate the positive feedback and thank you for choosing Universal Windows Direct! - MS
Universal Windows Direct of Cleveland has a 4.9 star rating with 1,993 reviews.
Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 8:00 a.m.