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Universal Windows Direct of Cleveland

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.74,987 reviews
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Rick P.'s profile image
a year ago

Though they seem a bit pricey, they do look great! I was expecting status updates on the app. The install went great and he was easy to work with, especially with our critter situation. It was obvious that he'd done installs on other mobile homes. 

Business response:

Hello, Rick. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! 

Benjamin T.'s profile image
Benjamin T. 
a year ago

I’ve had nothing but a great experience. The windows are amazing. 

Business response:

Hi, Benjamin. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Customer in Cleveland Heights, OH's profile image
Customer in Cleveland Heights, OH 
a year ago

We highly recommend Universal Windows Direct. They were amazing from Marty giving the quote through the experienced and efficient installation team. 

Business response:

Hi, Customer. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Jeffrey L.'s profile image
Jeffrey L. 
a year ago

Great installers and easy to work with sales representative! 

Business response:

Thank you so much for your kind words, Jeffrey. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything!^J 

Dotty B.'s profile image
a year ago

Professional and polite from beginning to end of the experience 

Business response:

Hi, Dotty. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

William S.'s profile image
William S. 
a year ago

The guy was great. Worked his ass off and very professional. I was very impressed 

Business response:

Hello, William. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! 

Customer in Parma Heights, OH's profile image
Customer in Parma Heights, OH 
a year ago

Efficient and fast. Very easy to deal with! 

Business response:

Hello, Customer. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J 

Kenn H.'s profile image
a year ago

From installation to fixing any issues everything went great. 

Business response:

Hello, Kenn. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! 

Grace P.'s profile image
a year ago

Seller Mike and repair tech Jeff are amazing. The rest of my experience was not good. The installers were ok but after I realized things weren’t 100% even put on a good comment for them. 

Business response:

Hi, Grace. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.7 star rating with 4,987 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 11:00 a.m.